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    Alexa can now make your Schlage smart lock even more secure.

    December 6, 2019 9:02 AM by emily.bailey

    Friday, December 6, 2019

    Amazon Dash Replenishment plus Schlage Encode

    You don’t have to quit having backyard parties and outdoor dinners just because the temperatures drop.

     

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    Never run out of batteries for your Schlage smart lock again. When you pair your Schlage Encode™ Smart WiFi Deadbolt with Alexa and set up smart reorders through Amazon Dash Replenishment, you can get replacement batteries the moment more are needed.
    Schlage Encode plus Amazon Dash

    How do smart reorders work with the Schlage Encode smart lock?

    Currently, with the Alexa skill, you can check the status of your lock and lock/unlock it using voice control. Now, Alexa can help you monitor the battery level of your Schlage Encode Smart WiFi Deadbolt as well. When your smart lock batteries are running low, Alexa will notify you so you can proactively replace them before they run out. For even more convenience, you can set up smart reorders through Dash Replenishment and batteries will be automatically reordered from Amazon when the time is right—helping to ensure your Schlage Encode Smart WiFi Deadbolt is always working like it should.

    How do I set up smart reorders for my Schlage Encode smart lock batteries?

    New customers will have the option to enable smart reorders through Dash Replenishment when setting up the Schlage Encode Smart WiFi Deadbolt with Alexa. Existing customers can set up smart reordering for smart lock batteries by navigating to Devices in the Alexa app, selecting your Schlage Encode Smart WiFi Deadbolt, selecting “Supplies,” and following the on-screen prompts.

    For more details about smart reordering, visit the Dash Replenishment page on Amazon.com. Learn more about the Schlage Encode Smart WiFi Deadbolt, and where to buy one, at Schlage.com/encode.

     

    Sharing access is easier than ever with Schlage smart locks.

    December 2, 2019 9:02 AM by emily.bailey

    Monday, December 2, 2019

    Sharing access just got easier with the Schlage Sense™ Smart Deadbolt

    Sharing access with your smart lock is much safer and more secure than hiding or copying keys. Here's how to do it.

     

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    Every home is as unique as the family that lives in it. That’s why Schlage continues to offer a variety of ways to protect and allow access to your house. With smart locks that work with different types of technology and plenty of options for remote access, our goal of creating innovative security solutions just for you is now a reality

     

    Thanks to smart locks, sharing access with unique user codes or virtual keys is much safer and more secure than hiding or copying keys. You may even save money – and time by never having to head to the hardware store to copy a key again. No more headaches trying to keep track of the keys you’ve handed out or worrying when one is lost or stolen, and no more keys weighing you down on your morning run. Adding an electronic lock to your home is definitely a lifestyle change – for the better.

    Smart lock - Access codes - Virtual keys - Schlage Sense

    Easy access for everyone

    The Schlage Encode™ Smart WiFi Deadbolt and Schlage Sense™ Smart Deadbolt hold multiple unique access codes that are entered on the lock’s touchscreen. This lets you create a personalized code for each trusted individual – friends, family or service providers – you’d like to allow into your home, even if they don’t have a smartphone. That means Mom, Dad and the babysitter can all have their own codes.

     

    The Schlage® Home app makes it easy for you to add codes for your Schlage Encode and Schlage Sense deadbolts in just a few taps. Keeping track of codes is simple because you can name each one according to who it was shared with. (Please note that the Schlage Home app is not compatible with the Schlage Connect™ Smart Deadbolt.)

    To add new user codes through the Schlage Home app:

    Schlage Home app lock status screen.

     

    Tap the “Users” icon in the bottom right of the screen.

    Under the “Access Codes” tab, tap the “+” in the upper right of the screen.

     

    Schlage Home app access codes screen.

    Enter a name and digits for the access code. Choose between granting “Always” or schedule the code for a specific time period. Keep reading for more tips on scheduling codes.

     

    Schlage Home app adding new access code setup screen.

    Tap “Save” in the upper right corner to save the code. You’ll then be prompted with the option to share the new access code with your guest through text or email.

    Custom schedules

    The Schlage Home app gives you even more control over access sharing by allowing you to set schedules so each code will only work when you want it to. For example, if you want the babysitter to be able to use her code to enter your home only on Tuesday and Thursday afternoons, you can do that. The rest of the week, the code won’t work.

     

    It’s also easy to delete codes with the app when you no longer need them – much easier than tracking down a spare key or re-keying your lock because a spare has been lost or stolen.

     

    Here's how to schedule access codes for your Schlage Encode or Schlage Sense locks:

    Schlage Home app lock status screen.

     

    Tap the “Users” icon in the bottom right of the screen. Select an access code to manage or create a new one by tapping the “+” in the upper right of the screen.

    Schlage Home app access codes screen.

    To change the access schedule, tap “Schedule.”

     

    Schlage Home app schedule access codes screen.

    Choose between “Always,” “Recurring” or “Temporary.”

     

    Schlage Home app access code schedule types screen.

    For recurring schedules, simply tap the day of the week you want to deactivate. Active days will remain blue. You can then set a timeframe.
    Schlage Home app setting up recurring access codes screen.
    Schlage Home app setting up recurring access codes screen.

    If you need that same code to also be active during a different time on another day – say, Wednesdays from 12 to 2 p.m. as well as Saturday through Monday from 10 a.m. to 1 p.m. – tap “Add another schedule” and repeat the steps directly above.

     

    Schlage Home app creating recurring access code schedules screen.

    Temporary access codes can be scheduled for a range of days, like for a week beginning Dec. 2, or for a specific timeframe on a single day, such as from 2 to 5 p.m. on Thursday, Oct. 5.

     

    Schlage Home app setting up temporary access codes screen.

     

    Once finished, tap the “<” on the top left of the screen, then “Save” on the top right.

    Virtual keys

    If your guest has a smartphone, you can send them a virtual key through the cloud from wherever you are – even if you don’t have the lock set up for remote access Virtual keys are like electronic credentials. Your guest will receive a secure link that expires within 24 hours and leads them to the Schlage Home app where their virtual key is accepted. When they arrive at the door with their Bluetooth®-enabled smartphone, the lock will recognize their secure credentials and allow access. Thanks to the Bluetooth connection between the lock and their phone, they’ll be able to unlock the door right then and there using the Schlage Home app.

     

    *It's important to note that virtual keys will not work with Schlage Sense locks set up using the Apple HomeKit™ option. If you'd like to take advantage of virtual keys, you will need to reset your lock to factory settings and re-pair it using the Schlage system setup. See our FAQs for Schlage Sense for more information.

    Here's how to send virtual keys:
     

    Schlage Home app lock status screen.

     

    Open the app and select which lock you would like to send the invite for. Tap the “Users” icon on the bottom right of the screen.

    Schlage Home app access code virtual keys screen.

     

    Tap “Virtual Keys.” on the bottom right of the screen. You will then be able to edit existing virtual keys or add a new virtual key by tapping the “+” in the top right of the screen.

    Schlage Home app creating virtual keys screen.

     

    Enter name of invited user and indicate whether you’d like to provide Admin access or Guest access (recommended).

     

    You will then be prompted to select a method, such as email or text, to send the invite. The invitation will be available for 24 hours before it expires. When the user is near the lock with Bluetooth turned on, they will be able to use the Schlage Home app on their smartphone to lock or unlock the deadbolt.

    The great thing about each of these features is that they aren’t just convenient. They also offer you peace of mind when it comes to protecting your home, your possessions and, most importantly, your family.

     

    Questions or comments about Schlage smart locks? Ask away on Facebook or Twitter.
     

    Shopper’s guide to door hardware

    November 7, 2019 9:00 AM by emily.bailey

    Thursday, November 7, 2019

    Shopper’s guide to door hardware | Schlage

    You’ve arrived in the aisle and…whoa! There are a lot of choices. This guide will help you navigate and choose the best hardware for your doors.

     

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    So , your old door knob broke. Or maybe you finally noticed you’ve got bright brass hardware on your doors and satin nickel everywhere else in the house. Perhaps your front door isn’t doing anything for your curb appeal. The point is, you’ve decided to update your door hardware, you’re in the store aisle and … whoa! There are a lot of choices.
     

    You may be surprised to learn there are actually a lot of different types of door knobs and levers designed for different types of doors in the home. There’s hardware for closet and hall doors that don’t need to lock, locking hardware for bedrooms and bathrooms, non-turning pulls for doors that don’t latch, keyed entry and deadbolts for exterior doors – and that’s just to name a few. So how do you know where to start?
     

    Don’t worry. Schlage is here to decode your door hardware needs. Let’s start with some basic questions and drill down from there.

    Woman installing Schlage door hardware.

    1. How many bore holes are in my door?

    We refer to the round holes where the door lock is installed as “bore holes” (brush up on your door hardware terminology here.) Most doors have one, two or three bore hole.

     

    If the door has no bore holes, you can simply install a non-turning or “dummy” knob or lever that serves as a decorative door pull.

    2. Do I want a mechanical, electronic or smart lock?

    Schlage locks, whether mechanical, electronic or smart, offer superior security and style. For our purposes here, you’ll probably want to focus on how important keyless convenience and remote access are to you as the deciding factor.

    3. Would I prefer a door knob or a lever?

    This is mainly a matter of aesthetic preference. With Schlage’s variety of styles and finishes, you’re sure to find a look that suits your unique taste. Do consider ease of use, too. Knobs can be difficult for children and pets to operate – sometimes a good thing if you have an escape artist – while levers can be easier for those with arthritis or when your hands are full.

    4. What functionality should my mechanical lock have – keyed entry, Hall & closet or Bed & bath?

    Is it an exterior door where you want extra security? If so, choose a keyed lock or deadbolt. Otherwise you’ll need either a Bed & bath lock with push-button locking or a Hall & closet knob or lever that simply turns to let you in and out.

     

    We’ve put together a few handy decision trees to guide you through choosing the right door hardware the first time. And here’s a bonus hint for you. The function colors in the decision trees correspond to the function color on our packaging in the aisle, so you can match them up to easily find what you need.

     

    Let’s get started with our first question: How many bore holes are in your door?

    Single bore hole

    A door with a single bore door is typically an interior door, although not always. Either way, you’ll need to decide whether you want a mechanical or electronic lock.

     

    For interior doors, a mechanical lock is usually sufficient. Most people who want a locking interior door are looking for privacy more than security. When this is the case, choose a Bed & bath knob or lever. If locking is not a concern, like with kitchen pantries or laundry rooms, choose a Hall & closet knob or lever. If you can’t decide or you want to prepare for the future, consider Schlage Custom™ Combined Interior Door Hardware. This allows you to switch between locking and non-locking functionality, so when the extra bedroom becomes a nursery, you can switch from locking to non-locking without replacing the whole lock.

     

     

    For a door – interior or exterior – where you want greater control over access, choose a mechanical keyed entry lock or an electronic lock. These are perfect for wine cellars, home offices and the door leading in from your garage. If you don’t want to carry a physical key to get to your Chardonnay, go with the electronic option. In addition to security, they provide keyless convenience. Just set an access code that you can easily change or delete if needed.

     

    If you choose electronics, you’ll have to decide whether you want a backup key. The Schlage Touch™ Keyless Touchscreen Lever has no cylinder and, therefore, no key. If you prefer the option of a backup key, we recommend a Schlage® keypad lever.

    Single bore hole banner
    List of mechanical functions for single bore hole locks.
    Electronic levers for single bore hole doors.

    Double bore hole

    If your door has two or three bore holes, it’s almost certainly an exterior door. In this case, you’ll likely appreciate an even greater level of security and additional convenience features.

     

    Simply put, the top hole in a double bore hole door is for your deadbolt and the bottom is for your knob or lever. This is where smart locks come into play. When it comes to choosing your deadbolt, you’ll need to decide between mechanical, electronic or smart. Our recommendation is a smart or electronic deadbolt with a non-locking knob or lever beneath.

     

    The same considerations for an interior electronic lock apply on exterior doors. With the Schlage Touch™ Keyless Touchscreen Deadbolt and Schlage® keypad deadbolt, you get keyless convenience and Schlage’s reputation for security and durability. Then simply choose the knob or lever that matches your style for the bottom bore hole.

     

    If you choose a smart lock – the Schlage Encode™ Smart WiFi Deadbolt, Schlage Sense™ Smart Deadbolt or Schlage Connect™ Smart Deadbolt – know that you’ll also be able to control your lock remotely from anywhere using compatible smartphone apps, find peace of mind when you can monitor the status of your lock from your phone and enjoy additional everyday convenience by pairing your lock with other smart home technology. Learn more about Schlage smart locks below or try our Get Help Deciding Tool to determine which is the best fit for your home and lifestyle.

     

    Should you choose to go entirely mechanical on your exterior door, look for a lock with the deadbolt function. Your knob or lever can then be either locking or non-locking. Look to buy these as a set so that they are keyed the same, or if you purchase them separately, consider having a locksmith rekey them so that you aren’t carrying around multiple keys for the same door.

    Double bore hole banner
    List of mechanical functions for double bore hole locks.
    Electronic locks for double bore hole doors.

    Triple bore hole

    What if you have a triple bore hole door? That means you need a deadbolt for the top hole and a front entry handle for the two holes below it.

     

    Like the other door setups, your deadbolt can be mechanical, electronic or smart. All the same benefits as above apply. The main difference with a triple bore hole door is your handleset options. Choose from our series of decorative handleset grips in a variety of finishes to pair with your deadbolt.

     

    Schlage offers a variety of handlesets. One option is a 3/4 trim, where a single unit of hardware includes both the deadbolt portion and the handleset grip. There is also a two-piece trim, which, as the name implies, is two separate components – one being the deadbolt and the other being the grip – but sold together. Both the 3/4 and two-piece trims fit on standard triple bore hole doors.

    Triple bore hole banner
    List of mechanical functions for triple bore hole locks.
    Electronic locks with handle for doors with 3 holes.


    CHOOSE FROM OUR SERIES OF DECORATIVE OR ELECTRONIC DEADBOLTS AND HANDLESET GRIPS IN A VARIETY OF FINISHES TO COMPLETE YOUR LOOK

     

     

    We hope this guide helps you navigate the wide world of door hardware. Have more questions? Reach out to us on Facebook or Twitter, or check out our FAQs.

     

    Did you know? Door knobs through history.

    September 11, 2019 6:30 AM by emily.bailey

    Thursday, September 12, 2019

    History of door knobs | Schlage

    Today we have smart locks. Back then we had animal pelts. Whether or not you’ve ever wondered about the history of door knobs, their origin is more interesting than you might think.

     

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    Today we have smart locks. Back then we had animal pelts. Whether or not you’ve ever wondered about the history of door knobs, their origin is more interesting than you might think.

    Collection of old door knobs.

    When not even the nobles had knobs

    Schlage door knobs, levers and deadbolts today are all about superior style, security and innovation. But the earliest door hardware certainly wouldn’t be described as stylish, secure or innovative today. Dating back to ancient Egyptians about 5,000 years ago, people used animal hides and other textiles to serve as doors. Knobs obviously weren’t required in those instances, and it takes a surprisingly long time before they do become commonplace in homes. In the Middle Ages, families lived in one big room, making doors, and privacy, virtually nonexistent. To secure buildings and belongings, beams barricaded external wooden doors.

     

    In the late 1500s and beyond, we start seeing individual rooms, but only in palaces and the most stately homes. For example, when Louis XIV reigned France and built the Palace of Versailles, highly decorative and delicate door knobs were created both for the king and his courtiers. The purpose was more about displaying and opulence than achieving security, however.

     

    As individual rooms became common in more modest homes, a seemingly unusual trend began to develop – doors had locks but no handles. For people who could afford it, it was a metal lock and key somewhat similar to today. The poor, however, used a latch-string, a strap of leather threaded through a small hole in the door that could be used to lift and lower a wooden bar.

    Advancement through American innovation

    Door knobs and other door hardware finally became increasingly prevalent after the American Revolution when the United States began producing its own finished goods rather than importing many of those items from England. As American manufacturing developed and the Industrial Revolution picked up steam, so did homegrown innovation. (It didn’t hurt that doors became thicker to accommodate latches. Early Colonial homes typically had doors a mere 1/4 inch thick.) From 1830 to 1873, more than 100 U.S. patents were granted for door knobs.

     

    The earliest door knobs were made from a variety of materials and not all of them functioned with just a simple turn. From the start, pressed- and cut-glass door knobs were popular. China or ceramic knobs were mainly imported from France and England until the first U.S. patent was granted for making door knobs out of potter’s clay, and cast-metal knobs were introduced around 1846.

     

    Wooden knobs were common but were phased out as composite metal knobs were introduced. The main body of these new metal door knobs was made out of iron or steel and covered entirely or in part with a veneer of bronze or brass.

     

    Finally, decorative door hardware, including knobs, emerged after the Centennial Exposition of 1876 during the Victorian era. This was a time when ornate architecture was seeing a revival and so hardware was relied on for its functionality as well as its decorative potential.

     

    Speaking of functionality, the door knob has come a long way. As you can see in The Story Behind Von Duprin, a brand of Allegion, which is the parent company of Schlage, some early knobs were so complex that users required special training to know how to operate them. It’s clearly a far cry from some of today’s smart locks that need only a simple “Alexa, unlock the door” voice command, and evidence of how far we’ve come in making buildings and people safer through innovation.

    Updated style and security rooted in tradition

    Thankfully we have never reverted to the difficult-to-use hardware of the Iroquois Theatre, and innovation continues to be one of Schlage’s hallmarks. Our founder, Walter Schlage, patented a door lock that turned lights on and off in 1909. Since 1920, Schlage has been a major player in manufacturing quality door knobs and locks, continuously advancing door security.

     

    Schlage door locks are manufactured in zinc, stainless steel and brass, and are available in a variety of styles and finishes, many of which are reminiscent of some of those earliest efforts. You can see where the Schlage® Siena door knob has its roots in the first cast-metal knobs, particularly when it’s in an Aged Bronze finish. And the decadence of Victorian and Art Deco architecture not only continues to live strong in older homes but is enjoying a recent resurgence among renovations as well. The popularity of glass door knobs like Schlage® Alexandria and Hobson are shining examples of updated classics for today’s homeowners.

     

    Continuing a long history of door security, Schlage offers the best in quality materials and workmanship as well as styles to fit every décor from nearly any era (sorry, no animal hides, though). What will we come up with next? Only the future will tell.

     

    View the glass Schlage Alexandria and Hobson knobs, as well as our other styles, at Schlage.com.

     

    What a Schlage Warranty means to you.

    August 20, 2019 6:30 AM by emily.bailey

    Tuesday, August 20, 2019

    What a Schlage Warranty means to you.

    Whether you bought your Schlage lock last week or 10 years ago, we will continue to honor our warranties.

     

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    When we say Schlage locks and door hardware have “quality you can feel” and “premium metal construction,” we stake our reputation on it. Schlage stands behind its products – mechanical and electronic – and that’s another kind of peace of mind you can count on. We’ve been bringing you high-quality door hardware for more than 95 years and will continue to do so with a limited lifetime mechanical and finish warranty, and a three-year limited electronics warranty.
    Schlage Accent lever on bedroom door.

    Get the details

    Whether you bought your Schlage lock last week or 10 years ago, we will continue to honor our warranties. Our lawyers wanted us to share the finer details of the warranties with you here:

     

    Schlage Keypad lock in Aged Bronze on front door with lever.

    Make a warranty claim

    There are some actions that can void a warranty. These include applying harsh chemicals, paint and paint thinners, and solvents that can damage the finish. Using scrapers, squeegees or razors on your door hardware should also be avoided. For the warranty to remain valid, the door hardware or lock should also only be used for its intended residential purpose and should be properly stored, installed, maintained and operated.

     

    If none of these situations or others outlined in the warranty applies to your lock and you would like to submit a warranty claim, please send the information listed below to consumerschlage@allegion.com:

     

    1. Pictures of the front and back of defective lock. If it is an electronic or smart lock, please also include the programming sticker with the six-digit programming code. You can find the sticker on the backplate of the exterior side of the lock.
    2. Your mailing address. This must be a physical address and not a P.O. box.
    3. Your telephone number.
    4. A brief description of the issue, including the approximate age of the lock.
    Schlage Bowery knob on bathroom door.

    Learn more

    Part of keeping your locks and door hardware looking and working like new is proper maintenance. Don’t forget these tips for cleaning and caring for your electronic touchscreen deadbolt.

     

    If you have other questions, contact our Customer Care team online or call 888-805-9837. Be sure to have the following information ready to verify your warranty: proof of purchase, estimated installation date and model number.

     

    We’re glad you chose to be on of the more than 40 million homes that trust their security to Schlage.

     

    Why Schlage Sense™ Smart Deadbolt is perfect for every family.

    August 14, 2019 9:15 AM by emily.bailey

    Wednesday, August 14, 2019

    Why Schlage Sense™ Smart Deadbolt is now perfect for every family

    We know that there are a lot of families that include both Android™ and Apple® users. In fact, more than a quarter of US households own at least one device on each platform.

     

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    Smart Locks - Android - iOS - Schlage Sense
    Coming to a decision that the whole family agrees on can be a difficult process. When your family can’t even agree on what’s for dinner, finding a phone that everyone likes is nearly impossible. We know that there are a lot of families that include both Android™ and Apple® users. In fact, more than a quarter of U.S. households own at least one device on each platform.
    Household Smartphone Device Use - Android - iOS

    What happens when you want to get a smart lock?

    Some smart locks only support one smartphone platform, so how do you choose? Does only half of the family get to have smartphone access? Who decides which family members get to use their phone and who can only use access codes?

     

    With Schlage, you don’t have to choose. All of our smart locks, including the Schlage Sense™ Smart Deadbolt, is compatible with both iOS and Android smartphones so everyone receives full access. The Schlage® Home app, which works with the Schlage Sense lock as well as the Schlage Encode™ Smart WiFi Deadbolt, is now available on the Apple App Store and the Google Play Store. That means your entire family can lock and unlock the door from their phones, no matter its platform.   

    Smart lock - Remote access - Wi-fi Adapter - Schlage Sense

    WiFi Adapter

    The Schlage Sense Smart Deadbolt provides multiple ways to access your home. It comes with a physical key, stores up to 30 access codes and uses Bluetooth to communicate with your smartphone when you’re within 40 feet of the lock. But what if you’re away from home? With the Schlage Sense™ WiFi Adapter*, Android and iOS smartphones can control the smart lock and receive notifications of all smart lock activity. No matter where you are, you can be notified when anyone, from your children to the dog walker, accesses your home.

     

    To start, you’ll need the Schlage Home app to install the Schlage Sense Smart Deadbolt. Then simply plug the Schlage Sense WiFi Adapter into an outlet and use the app to pair the adapter to your smart lock and connect to your WiFi network.

     

    Along with receiving notifications, the adapter allows you to lock and unlock your Schlage Sense Smart Deadbolt from anywhere. You can check to see if you remembered to lock your door or let someone in without having to send them an access code regardless of whether you’re at home, in the office across town or hundreds of miles away on the beach.

    Discover all the features available with the free Schlage Home app by downloading it now from the App Store or Google Play Store. To learn more about the Schlage Sense Smart Deadbolt, or to make sure it’s the right Schlage smart lock for, try our Get Help Deciding Tool.

     

    *The WiFi Adapter is not compatible with Apple HomeKit™.

     

    What to do when your new lock doesn’t fit your door.

    August 2, 2019 6:30 AM by emily.bailey

    Friday, August 2, 2019

    What to do when your new lock doesn’t fit your door - Schlage

    Use this checklist and our suggestions to get your new lock and door working in perfect harmony.

     

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    You’ve just bought a new lock and for some reason it’s not fitting on your door and locking like it should. One possible reason for this is that your door isn’t properly aligned. Poor alignment can occur because your house has settled or shifted over time, the door frame is old or warped, or the door is sagging on its hinges.

     

    Luckily, fixing the alignment of your door doesn’t have to be a chore. Use this checklist and our suggestions to get your new lock and door working in perfect harmony.

    Woman installing new lock on door.

    Identify door alignment issues

    Q1: Does your door easily lock during certain times of the year but not others?

    If your door locks easily during some seasons but not others, this may be a sign that changes in temperature or moisture are causing your door to warp, even just temporarily. We recommend waiting until it is not fitting properly and making adjustments at that time.

    Q2: Is your weather stripping causing your door to fit too snugly in its frame?

    Weather stripping is great for minimizing drafts and noise. Just make sure that it is not so thick that it obstructs the bolt or prohibits it from entering the door frame’s bolt pocket. If weather stripping is the culprit behind your lock struggles, try changing to a thinner weather strip or adjusting the strikes.

     

    When you adjust the strikes - the metal plates that surround the bolt or latch pocket in the door frame – it is important to first determine where the bolt is catching. Slowly lock and unlock the deadbolt several times. The deadbolt is probably hitting or rubbing on just one or two sides of the bolt strike. You will want to know where those points of interference are. This Old House has a great tip: Put some chalk – lipstick also works – on the bolt before locking and unlocking it. You’ll then be able to see a chalk smear on the strike where it rubbed.

     

    At that point, you’ll know where to remove obstructing material in the bolt hole using a chisel. You can also use these steps from Family Handyman to learn how to raise or lower the strike plates if your alignment is off by a larger margin.

    Q3: Do you have to push, pull or lift your door to lock it?

    This can be caused by different things, and so there are a few possible corrections you can make. First, check to see if moving the bolt strike helps. If your knob or lever also locks, it may help to move the latch strike as well. For example, if you have to lift your door to lock it, that could be a sign that your bolt or latch is hitting the bottom of the strike rather than extending fully into it. Use the steps above to adjust the strike.

     

    Trouble locking your door can also occur when worn or loose hinges cause your door to sag. Here are two options to correct this problem. You can replace the hinges so that they fit more securely on the door frame. Or you can add shims under the hinges.

    Q4: Is the bolt pocket 1” deep?

    If the bolt pocket is not deep enough or placed correctly, the bolt cannot extend fully, keeping your door from locking properly. This can be corrected by enlarging the bolt pocket or changing the strike plate. To make the bolt pocket deeper, taller or wider, depending on where your bolt is dragging, use a chisel on the bolt hole until it is 1” deep and allows the bolt to fully extend without dragging.

     

    If enlarging the bolt hole does not fix the problem, check the existing metal strike plate, which could be affecting the bolt pocket’s depth. Remove the strike plate from your door frame and use the deadbolt strike supplied with your Schlage lock instead. The supplied strike is the correct size and shape to allow the bolt to extend and retract as intended without dragging.

     

    If you continue to experience minor rubbing of the bolt on the top or side of the strike plate, you will need an alternate strike and security plate with additional clearance. This replacement part is available by contacting Schlage customer support.

    We're here to help

    For more help checking your door alignment and prep, be sure to watch our step-by-step installation videos here. You can also find more tutorials and interactive instructions in our How-to-Center and FAQs.

     

    Schlage Home app offers handheld convenience for multiple smart locks.

    May 22, 2019 6:30 AM by emily.bailey

    Wednesday, May 22, 2019

    Man viewing the Schlage Home app on his iPhone at the office.

    Unlike mechanical locks where you might need to carry a different set of keys for every door, managing a smart lock doesn’t get more difficult just because you have more than one.

     

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    As smart locks offer more and improved features, they’re becoming increasingly popular options for securing homes of all kinds. And unlike mechanical locks where you might need to carry a different set of keys for every door, managing a smart lock doesn’t get more difficult just because you have more than one. How is this possible? With the Schlage Home app.
    Man viewing the Schlage Home app on his iPhone at the office.

    Why would I have multiple smart locks?

    Schlage smart locks are intelligent solutions for all types of entryways. If you already own one smart lock, you know about the keyless convenience and peace of mind it provides. But whether you’re looking to add more smart security or are just now considering taking the plunge into electronic locks, imagine the combination of possibilities.

     

    • Multiple locks on the same home, like both the front and back doors, or the front door and garage entry

    • Your parents’ house, perfect for when you’re caring for older family members aging in place

    • A rental property, whether it’s nearby or in another state

    • A private entrance for house-sharing guests at your own home

    What can the Schlage Home app control?

    The Schlage Home app works with the Schlage Encode™ Smart WiFi Deadbolt and the Schlage Sense™ Smart Deadbolt. Whether you have one of each, two Schlage Encode locks or a pair of Schlage Sense locks in different locations, you can use a single Schlage Home app to set up and control them all.

    How do I keep my smart locks organized?

    Using the Schlage Home app, you assign a unique name to each lock during setup. For example, you might choose “Home Front Door,” or “Guest Entrance” if you have a dedicated entryway specifically for home-share guests. It might be “Mom’s Front Door” if you have access to your parents’ home or “Beach House” for your vacation rental.

     

    Whatever names you choose, we recommend keeping them as easy-to-remember as possible, particularly if you’re managing multiple locks. You don’t want a confusing name to cause you to accidentally change a setting on the wrong deadbolt.

    How do I create or change my smart locks’ names?

    You will be asked to choose and enter the name of your lock during the deadbolt’s setup process with the Schlage Home app. To change it later, choose the lock you would like to update from your Schlage Home app’s main screen. Go to Settings, found by tapping the gear icon in the lower left corner. From the list, select Name, then type in the new identifying title for your deadbolt and select Done.

     

    There’s so much more you can do with your Schlage Home app, regardless of whether you have one, two or even three locks. Lock or unlock your door from anywhere, create and manage multiple access codes, customize push notifications for when an access code is used or when a disturbance is detected at the door, and change auto-lock timing or other settings. All of this is done simply and conveniently from the palm of your hand.

    How do I access my smart locks from anywhere?

    Because the Schlage Encode lock features built-in WiFi, you can access your lock from anywhere using the Schlage Home app with no need to purchase an additional accessory.

     

    In order to communicate with the Schlage Sense lock, you’ll need either the Schlage Sense WiFi Adapter or, for Apple HomeKit users, an Apple TV/iPad. Use these tips to choose the accessory that’s right for you and control your Schlage Sense deadbolt remotely and conveniently.

     

    Learn more about the Schlage Home app or use our interactive tool to get help deciding which smart lock is right for you and all the homes where you want the safety, style and simplicity of Schlage.

     

    Homeowner’s guide to door hardware terms and parts of a door lock.

    May 20, 2019 9:28 AM by emily.bailey

    Monday, May 20, 2019

    Homeowner’s guide to door hardware terminology | Schlage

    When shopping for door hardware that meets your specs for security, performance and style, it helps to be able to talk the talk.

     

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    Whether exploring the world of door hardware online at websites like schlage.com or visiting your local home improvement store to purchase door hardware that meets your specs for security, performance and style, it helps to be able to talk the talk.

     

    From backset to bore, strike plate to spindle, we’d like to help you understand some of the more common terminology and help unlock the sometimes mysterious and occasionally confusing world of door hardware. It’s actually easier than it sounds once you get the hang of it, and soon you’ll be able to help you impress your friends with your newly acquired knowledge of parts of a door lock. We’ll also provide some practical understanding of the various door lock and security options available to you.

     

    Let’s start with the parts of the lock you’ll typically find in the box when you purchase door hardware from Schlage.

    Chassis and Trim - Door Hardware - Glossary - Schlage

    Parts of a door lock

    Chassis:

    Like your car’s engine under the hood, this is the internal body of the lock, the unseen working mechanisms inside the door. Among other things, the chassis determines if your lock is Privacy/Bed & Bath, Passage/Hall & Closet or Combined Interior. Visit schlage.com to see a variety of mechanical and electronic options including the latest smart locks.

    Trim:

    Sometimes called a rose, the trim is a decorative plate attached to the door under the knob or lever. Depending on the lock you choose, there are a number of available trim styles and finishes to meet your specific preferences and that fit the uniqueness of your home’s look and style.

    Deadbolt:

    One of the strongest methods of securing a door, deadbolts are operated only using a key from the exterior or thumbturn from the interior. The deadbolt is typically installed on exterior doors above a knob, lever or grip for a handleset.

    Escutcheon - Door Hardware - Glossary - Schlage

    Escutcheon:

    This refers to any plate, including trim and handleset plates, that surrounds a keyhole or lock. It protects the lock cylinder from being drilled out, providing you with additional security, and protects the surrounding area from being scratched by a key.

    Faceplate

    A metal plate on the edge of the door, next to the latch or deadbolt, the faceplate protects the lock from wear and tear. It may have rounded corners or be a circular drive-in faceplate. The shape of the faceplate used during installation depends on your door’s preparation.

    Backplate:

    Used with a rounded corner faceplate, the backplate is installed with the latch so that it is positioned between the faceplate and the latch bore (the hole where your latch enters the door).

    Latch bolt:

    Sometimes abbreviated as latch, this is the type of lock that has a beveled, spring- operated bolt that engages when you close the door. If you’ve ever accidentally locked yourself out of your house or a hotel room, you know this type well.

    Spindle:

    The spindle is the bar that connects knobs or levers through the door and operates the lock mechanism.

    Strike plate:

    Similar to a faceplate, the strike plate is a metal plate that is affixed to the doorjamb and has a hole (or holes) that accommodate the lock bolt. It is not only decorative. The strike plate protects the doorjamb and adds security to the opening.

    Other door hardware terms

    Beyond parts, there are a few more terms you might find helpful when it comes to purchasing and installing your door hardware.

    Backset:

    The backset is the distance from the edge of the door to the center line of the prepared cross bore hole drilled to install most locks. With all installations, there are minimum and maximum measurements required for your lock to be compatible. Schlage locks are designed to fit all standard doors with a 2-3/8” or 2-3/4” backset.

    Bore holes:

    Bore holes are the holes in the door that house your door hardware and allow it to be installed. The cross bore is the main hole drilled into the face of the door where the body of the lock (chassis) is installed. The latch bore, also known as the edge bore, is the hole drilled from the side of the door into the cross bore to allow the latch of the lock to be installed and to accommodate the sliding of the deadbolt. The diameter of the latch bore is generally 1” to accommodate bolts from either mechanical or electronic locksets.

    BHMA:

    This stands for the Builders Hardware Manufacturers Association. This organization ensures the quality and performance of builder’s hardware through a grading system that evaluates the hardware’s endurance under laboratory conditions to simulate real-world usage. The grading system is expressed alphabetically (A, B and C) and looks at three different categories: Security, Durability and Finish.

    BHMA Residential Door Hardware Grade Label

    Handing:

    Handing is a term used to indicate how a door swings. This is important to know when choosing a compatible lock for your use. A left-handed lever has the door hinges located on the left side as you look at the door’s exterior. A right-handed lever has the door hinges located on the right side of the door as you look at it from the outside. For more information, check out our blog post on understanding lever and door handing.

    For more information on door terminology or installation help, visit Schlage’s How-to center.

    What to do with your Schlage smart lock when moving.

    May 17, 2019 6:30 AM by emily.bailey

    Friday, May 17, 2019

    Schlage Sense Smart Deadbolt with satin nickel grip on glass front door.

    With Schlage smart locks, the simplicity of installation and use stays with you all through this life transition.

     

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    Congratulations on your new home! You probably have lots of logistics to plan and even more questions that need to be answered. We’re here to solve one quandary – what do you do with your smart locks when you move? With Schlage smart locks, the simplicity of installation and use stays with you all through this life transition. Check out these two options.
    Schlage Sense Smart Deadbolt with Satin Nickel grip on glass front door.

    Take your lock with you

    Transferring your lock to your new home is easier than you think. When you disconnect your Schlage smart lock to move, don’t worry about losing your information. In nearly every case, as long as you do not manually complete a Factory Default Reset, your access codes, synced devices and other data will continue to be stored even after uninstalling your lock or removing the batteries. When you get to your new home, simply reinstall the lock, make sure your WiFi network or smart home system are up and working again, and you’re ready to go.

     

    A special note for those using the Schlage Sense™ Smart Deadbolt with the Schlage Sense™ WiFi Adapter: Your devices will remain paired after your move. However, if your WiFi network information changes at the new house, you will need to complete the setup process with the adapter again. This is so that the adapter and lock can identify the new WiFi network name and Service Set Identifier (SSID) to continue providing you access from anywhere.

    Leave your lock for the new owners

    If you decide to leave the smart lock on the door for the new homeowners, you’ll want to complete a Factory Default Reset. This removes your manually programmed access codes and allows the new owner to create their own. It also resets the lock so that it’s no longer synced to other smart hubs or devices. Follow the links below to complete the Factory Default Reset on your lock:
     


    Hopefully you still have the pre-programmed access codes and programming code that came with the lock. If so, provide those to the new owners as well. You can find these codes in the Quick Start Guide or on the inside of the back of the lock.

     

    Like the Schlage Encode Smart WiFi Deadbolt, the Factory Default Reset of your Schlage Connect Smart Deadbolt with Z-Wave Plus technology can also be accomplished by holding the Enrollment button on the lock for seven seconds. The LED lights will indicate if the reset was successful. The new homeowners also won’t require the programming code to re-enroll the lock. They can use the Enrollment button or the Smart Start QR Code for enrollment.

    Moving might feel overwhelming sometimes, but at Schlage, we try to make sure your home security isn’t part of that stress. Visit our Real Estate page for more tips and a helpful moving checklist.

     

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