Categories

Your browser is out of date

This website will not look or function as originally intended in your current browser

We recommend upgrading to the latest version of Internet Explorer or Chrome or Firefox

    Schlage Sense™ Smart Deadbolt and Amazon Alexa: What you need to know

    October 31, 2017 2:00 PM by emily.bailey

    Tuesday, October 31, 2017

    Schlage Sense™ Smart Deadbolt and Amazon Alexa: What you need to know

    Here’s what you need to know before you connect your smart lock to Amazon Alexa.

     

    READ MORE

    The Schlage Sense™ Smart Deadbolt makes it easier to control access to your home. Thanks to the Schlage Sense app (available for iOS and Android smartphones), it’s easy to set up and get started. You can also lock/unlock your smart lock from anywhere with the Schlage Sense Wi-Fi Adapter (sold separately). It’s perfect for split device households, Android enthusiasts or owners who haven’t chosen a home automation system yet. Simply plug the small Wi-Fi Adapter into power at home within Bluetooth-range of your lock (about 40 feet). Use the Schlage Sense app to pair it with your deadbolt and connect it to your home Wi-Fi network for anywhere access.

     

    Now, Schlage is expanding its innovation footprint even further. Schlage Sense owners using the Schlage set-up option and the Wi-Fi Adapter can now access their lock via Amazon Alexa Voice Service. Here’s what you need to know before you use your Schlage Sense lock with Amazon Alexa.

    Smart locks - Schlage Sense - Amazon Alexa

    1. Will current Schlage Sense™ Smart Deadbolt models be compatible with Amazon Alexa?

    Yes, all current Schlage Sense lock models will be compatible with Amazon Alexa devices through the Schlage Sense Wi-Fi Adapter. 

    2. What steps need to be taken to connect with Amazon Alexa?

    In order to use the Schlage Sense lock via Alexa-enabled devices, users must connect the deadbolt to the Schlage Sense Wi-Fi Adapter, sold separately. Once it is connected, users will be able to access their lock via voice activation.

    3. What can the Schlage Sense™ lock and Amazon Alexa do?

    Amazon Echo users can lock and check the status of their Schlage Sense deadbolt through their Schlage Sense Wi-Fi Adapter. This offers consumers the peace of mind and convenience of knowing their homes are always locked and protected by one of the strongest, most convenient locks on the market.

    4. What can't the Schlage Sense™ lock and Amazon Alexa do?

    Schlage is committed to providing consumers with a suite of keyless electronic products developed to address their need for convenient and secure locks. With this in mind, Amazon Alexa is not enabled to unlock, check battery status or create/maintain secured codes.

    5. Why can’t I unlock my lock or check battery status with Amazon Alexa?

    Schlage has a legacy in producing the strongest locks in the industry that offer easy ways to add another layer of security, and even make it smarter. This legacy and commitment remains true with Alexa Voice Service, therefore Schlage’s focus continues to be ensuring that the power of unlocking a home or checking battery status remains in consumers' hands directly, rather 

    6. Why can’t I add or delete user codes with Amazon Alexa?

    Already trusted in over 40 million homes, Schlage always aim to create carefully designed products that bring the possibilities and potential of every door in your home to life – keeping you safe and making life easier and more connected. We are unwilling to compromise that, especially when it comes to Smart Home integration. Therefore, we always want to ensure something like adding and delete user codes remain in the users’ hands directly, rather than relying on third-party components.

    7. What hubs does the Schlage Sense™ lock work with?

    The Schlage Sense™ Smart Deadbolt is compatible with Alexa-enabled devices via the Schlage Sense Wi-Fi Adapter. The Schlage Sense Wi-Fi Adapter does not work with HomeKit or support the use of Siri voice control.

     

    For more information about the Schlage Sense integration with Amazon Alexa, view our press release

    How to access your Schlage Sense™ Smart Deadbolt from anywhere

    October 17, 2017 11:57 AM by emily.bailey

    Tuesday, October 17, 2017

    How to access your Schlage Sense™ Smart Deadbolt from anywhere

    If you’re looking for the convenience and peace of mind that comes with being able to access your lock from anywhere, there are multiple options available for doing this.

     

    READ MORE

    Have you ever left the house in a hurry, and later wondered whether you accidentally left the door unlocked behind you? With so many things to juggle in life, it’s happened to us all.

     

    That got us thinking – what if you never had to wonder whether your door was unlocked again? What if you could lock it from wherever you are? And wouldn’t you like to receive smartphone notifications whenever the lock is used, so you can keep track of who’s going in and out and when? 

    Schlage Sense - Smart Lock - Anywhere Access

    So we designed the Schlage Sense Smart Deadbolt so that users could have this functionality – if they want it. Smart lock beginners who want to benefit from the lock’s basic features can do that out of the box with just a smartphone, no need for a home automation system or other smart accessories.

     

    However, if you’re looking for the convenience and peace of mind that comes with being able to access your lock from anywhere, there are multiple options available for doing this – and it’s easy to choose the right one for you.

     

    Here are the basics:

    Schlage Sense Wi-Fi Adapter option: Android smartphones + iOS

    Schlage Sense Wi-Fi Adapter - Anywhere Access

    If you want to use both iOS and Android smartphones with your lock, you’ll want a Schlage Sense Wi-Fi Adapter.

     

    The Adapter is a simple wall plug-in that connects your lock to your Wi-Fi network so you can lock and unlock it from anywhere and receive activity notifications. It’s easy to set up – plug it in within Bluetooth range of the lock (usually about 40 feet), and use the Schlage Sense app to connect the Adapter to your home Wi-Fi network and then pair it with your lock.

     

    As long as your Adapter stays plugged into power, connected to Wi-Fi and within Bluetooth range of the lock, you’ll be able to access it using your iPhone, iPad, iPod touch or Android smartphone from anywhere.

     

    Keep in mind that while the Schlage Sense Wi-Fi Adapter will work with your iPhone, iPad and iPod touch, it does not work with Apple HomeKit and is not compatible with features like Siri or the Apple Home app.

    Apple HomeKit option: iOS only

    Schlage Sense - Remote Access - HomeKit Lock

    If you have an Apple TV or use primarily iOS devices in your household, you might prefer the Apple HomeKit setup option. If your lock is up to date with the latest firmware (use the Schlage Sense app to check for updates), it will ask you simple questions at setup to determine whether this Apple HomeKit option is best for you.

     

    If you set up your lock with the Apple HomeKit option, you can pair your lock with your Apple TV and gain anywhere access using Apple HomeKit technology. You’ll still be able to control your lock and manage settings from anywhere with the Schlage Sense app, plus your lock will work in tandem with other HomeKit-enabled devices in your home through the Apple Home app. You’ll also be able to use Siri to lock and unlock your door, and will receive notifications when the lock is used (use the Schlage Sense app to manage your notification settings.)

     

    Keep in mind that this option is intended for Apple HomeKit users and does not work with Android smartphones.

     

    Here are the technical details:

     

    You’ll need an Apple TV 3rd or 4th generation or an iPad with iOS 10.0 or higher. If you decide to use your iPad as your Apple HomeKit hub (a new functionality offered by Apple with iOS 10.0), the iPad must stay at home powered on and connected to Wi-Fi just as an Apple TV would be.

     

    You’ll also want to make sure that the Apple TV/iPad is set up with the same iCloud and iTunes account information as your iPhone.

    If I already have a Schlage Sense lock, how do I update it so that I can use it with Android and/or the Wi-Fi Adapter?
    First, you’ll need to make sure your lock has the latest firmware. Firmware updates are important because they ensure that your Schlage Sense lock has the latest features and capabilities. The lock will notify you of a firmware update through the Schlage Sense app. Firmware updates for the lock must be performed through the app within Bluetooth range of the lock:
    Schlage Sense - Firmware update


    When you're within Bluetooth range of the lock, connect your lock with the app.

    Schlage Sense - Firmware update


    Tap “Begin Update” or go to Lock Settings > Information and tap the firmware version information to request an update.

    Schlage Sense - Firmware update


    The firmware will be updated over the next several minutes.

    Schlage Sense - Firmware update
    Once you’re up to date with the latest firmware, you can change the setup option on your lock so it will work with Android devices and the Schlage Sense Wi-Fi Adapter. In the Schlage Sense app, you’ll need to delete the lock from your account and pair it again, choosing the new setup option. This will return your lock to factory default settings and erase any new codes you’ve added, so make sure you record those if you want to add them to the lock again.
    Schlage Sense - Change set up - Schlage System - HomeKit


    If the lock is currently set up with an iOS device, first delete the lock from the account by going to Lock Settings and tapping Delete Lock.

    Schlage Sense - Change set up - Schlage System - HomeKit


    Then, use the Schlage Sense app to pair the lock again. If adding the lock from an iOS device, select “Explore Other Options” and then “Set up with Schlage system.”

     

    A firmware update may be required, after which you will need to restart the “Add a lock” process and select the Schlage system.

     

    Once setup is complete, the lock will be compatible with both Android smartphones and iOS devices and can be paired with the Schlage Sense Wi-Fi Adapter.

    Questions about lock setup? You can reach us on Facebook or Twitter or contact Schlage customer service at 888-805-9837.

    Sharing access just got easier with the Schlage Sense™ Smart Deadbolt

    October 10, 2017 9:02 AM by pooja.katkar

    Tuesday, October 10, 2017

    Sharing access just got easier with the Schlage Sense™ Smart Deadbolt

    Sharing access with your smart lock is much safer and more secure than hiding or copying keys.

     

    READ MORE

    If you haven’t already heard, we recently updated our Schlage Sense Smart Deadbolt with some exciting new capabilities. Not only does the lock work with both iOS and Android devices, there are also new options that make sharing access easier than ever. Using this smart lock is simple and convenient, from scheduling access codes so the babysitter can have access only when neededand  to making sure the neighbor can get in to water the plants while you’re on vacation. 

     

    Best of all, sharing access with your smart lock is much safer and more secure than hiding or copying keys. You may even save money – you’ll never have to head to the hardware store to copy a key again. No more headaches trying to keep track of the keys you’ve handed out or worrying when one is lost or stolen, and no more keys weighing you down when you take your morning run. Adding an electronic lock to your home is definitely a lifestyle change – for the better.

    Smart lock - Access codes - Virtual keys - Schlage Sense

    Easy access for everyone

    The Schlage Sense Smart Deadbolt offers multiple ways to share access with those you trust - even if they don't have a smartphone to get in. The lock holds up to 30 access codes which are entered on the lock’s touchscreen, so you can create a personalized code for each person you’d like to allow into your home. The Schlage Sense app makes it easy to add codes in just a few taps, and keeping track of codes is simple because you can name each one according to who it was shared with – so Mom, Dad, and Uncle Jerry can all have their own codes. You can even use the app to send them their code via text or email.

    To add new user codes through the Schlage Sense app:

     

    Smart Lock - User code set up - Schlage Sense

    Tap the “Users” icon in the bottom right of the screen.

    Under the “Access Codes” tab tap the “+” in the upper right of the screen.

     

    Smart Lock - User code set up - Schlage Sense

     

    Enter a name and digits for the access code. Choose between granting All Day Access or schedule the code for a specific time period.

    Tap “Save” in the upper right corner to save the code. You’ll be prompted to share the new access code with your guest through text or email.

    Custom schedules

    The Schlage Sense app gives you even more control over access sharing by allowing you to set schedules for each access code so they only work when you want them to. For example, if you want the babysitter to be able to use her code to enter your home only on Tuesday and Thursday afternoons, you can do that. The rest of the week, the code won’t work – so you have greater control over who can access your home and when. It’s also easy to delete codes with the app when you no longer need them – much easier than tracking down a spare key or re-keying your lock because a key has been lost or stolen.

    Here's how to schedule access codes for your Schlage Sense lock:
     

    Smart Lock - Schedule user codes - Schlage Sense


    Tap the “Users” icon in the bottom right of the screen. Select an access code to manage or create a new one.
     

    Smart Lock - Schedule user codes - Schlage Sense

    Under Access Schedule, tap the “All Day Access” slider off to make scheduling options appear.
     

    Smart Lock - Schedule user codes - Schlage Sense

    Select one of the two available schedules to edit. Select the days and times that the access schedule will allow or deny access to that code. Tap Save.

    Virtual keys

    If your guest has a smartphone, you can send them a virtual key through the cloud from wherever you are – even if you don’t have the lock set up for remote access (Learn how to enable remote access for your lock here). Virtual keys are like electronic credentials. Your guest will receive a secure link that expires within 24 hours and leads them to the Schlage Sense app where their virtual key is accepted. When they arrive at the door with their Bluetooth® enabled smartphone, the lock will recognize their secure credentials and allow access. Thanks to the Bluetooth connection between the lock and their phone, they’ll be able to unlock the door right then and there using the Schlage Sense app.

     

    *It's important to note that virtual keys will not work with locks set up using the HomeKit option. If you'd like to take advantage of virtual keys, you will need to reset your lock to factory settings and re-pair it using the Schlage system setup. See our FAQs for Schlage Sense for more information.

    Here's how to send virtual keys:
     

    Smart Lock - Virtual Keys - Schlage Sense


    Open the app and select the lock the invite will be for. Tap the “Users” icon on the bottom right of the screen.
     

    Smart Lock - Virtual Keys - Schlage Sense


    Tap “Virtual Keys.”

    Smart Lock - Virtual Keys - Schlage Sense


    Enter name of invited user and indicate whether you’d like to provide Admin access or Guest access (recommended).

    Smart Lock - Virtual Keys - Schlage Sense

    Select a method to send the invite – email, text, etc. The invitation will be available for 24 hours before it expires. When the user is near the lock with Bluetooth turned on, they will be able to use the Schlage Sense app on their smartphone to lock or unlock the deadbolt.

    Lock history

    Another very cool feature offered by the Schlage Sense app is the lock history, which you can tap to view a log of the last 100 times the lock was used. The history will tell you whether the lock was accessed manually with an access code (and show you which access code it was, so you always know what time the kids got home) or unlocked using the smartphone app.

     

    The great thing about all of these features is that they aren’t just convenient – they offer you a lot of peace of mind when it comes to protecting your home, your possessions and, most importantly, your family.

     

    Questions or comments about the Schlage Sense Smart Deadbolt? Ask away on our Facebook or Twitter page.

    Getting started with the Schlage Sense™ Smart Deadbolt

    September 29, 2017 2:16 PM by emily.bailey

    Friday, September 29, 2017

    Getting started with the Schlage Sense™ Smart Deadbolt

    Electronic locks have been around for a long time, but there are still many homeowners who haven’t given them a try yet. After all, there are a lot of questions to be answered.

     

    READ MORE

    Electronic locks have been around for a long time, but there are still many homeowners who haven’t given them a try yet. After all, there are a lot of questions to be answered – how difficult is installation? What happens if the power goes out? Will the lock work with other technology you have in the home, or maybe even your smartphone?

    Getting started - Schlage Sense Smart Deadbolt - Easy to use smart locks

    Easy installation

    The good news is that the answers to these questions are simpler than you think! Take our latest smart lock, for example: the Schlage Sense Smart Deadbolt. Because the lock runs on batteries, it’s easy to install yourself in just a few minutes with no hardwiring – all you need is a screwdriver. We’ve even included a special patented feature called Snap ‘n Stay that holds the deadbolt to the door while you reach for your screwdriver, so it’s truly a one-person job.

     

    Instructions for installation are included in packaging, as always, but we’ve also put together an instructional video so you can see exactly how it’s done. As you’ll see in the video, with no hardwiring into your home’s electrical system, if the power goes out at home it’s no problem – you can still enter your access code on the touchscreen to gain access to your home. 

    A smart lock for the whole family

    The Schlage Sense lock was also designed to make life easier by working with both Android smartphones and iOS devices, pairing with them over Bluetooth just like you’d pair your phone with your car. Getting your lock paired with your phone is easy – just download the Schlage Sense app from the App Store or the Google Play Store. The app will walk you through the pairing process, so there’s no guesswork.

    Remote access

    What if you were able to access your front door lock through an app when you’re away from home? This is actually very simple to do, and can make life so much easier – imagine no more worrying about whether the kids have lost the house key, or hiding a spare under a rock and hoping the right person gets to it before anyone else can. Just grab our new Schlage Sense™ Wi-Fi Adapter (sold separately so existing Schlage Sense lock users can pick one up without buying a new lock!) and plug it into a power outlet near your lock. Connect the Adapter to your home Wi-Fi network, and ta-da! Anywhere access directly from your smartphone to your lock – without an existing smart home or alarm system or any subscription fees. Plus, the Schlage Sense app will walk you through the entire process step by step, so you don’t have to worry about a frustrating or complicated setup process.

    Home automation integrations

    How about using the lock with other technologies? We’ve all heard about the rising popularity of smart home gadgets, but figuring out which ones work together can be a headache. The Schlage Sense lock makes it easy by guiding you to the right choice for your home during initial setup, depending on whether or not you are an Apple HomeKit user.

     

    If you love Apple products and have opted primarily for HomeKit-enabled smart devices in your home, you’ll be guided to use the HomeKit setup option. The HomeKit setup option allows you to set up anywhere access through your Apple TV, similar to the Wi-Fi Adapter, and allows you to control your lock alongside your other HomeKit-enabled devices within the Apple Home app. However, this setup option really is ideal for HomeKit users because it will only work with iOS devices and will not pair with Android smartphones or with the Schlage Sense Wi-Fi Adapter. If you prefer to be able to use Android smartphones with your lock, or you aren’t interested in an Apple HomeKit-centered experience, the app will guide you to the setup option which works with both iOS and Android smartphones, and allows you to pair the lock with the Wi-Fi Adapter.

    Since we are always working to add new features to our electronic locks, you’ll want to be able to gain access to new functionality without having to buy a new lock each time. That’s why the Schlage Sense app is so important – it allows you to receive firmware updates so you can update your lock easily with no hassle. Check Schlage.com/SensePlatforms to see the latest technologies supported by the Schlage Sense lock, and check back here on the blog often to learn about new features and capabilities being added.

    Why Schlage Sense™ Smart Deadbolt is now perfect for every family

    September 26, 2017 9:15 AM by emily.bailey

    Tuesday, September 26, 2017

    Why Schlage Sense™ Smart Deadbolt is now perfect for every family

    We know that there are a lot of families that include both Android™ and Apple® users. In fact, more than a quarter of US households own at least one device on each platform.

     

    READ MORE

    Smart Locks - Android - iOS - Schlage Sense
    Coming to a decision that the whole family agrees on can be a difficult process. When your family can’t even agree on what’s for dinner, finding a phone that everyone likes is nearly impossible. We know that there are a lot of families that include both Android™ and Apple® users. In fact, more than a quarter of US households own at least one device on each platform.
    Household Smartphone Device Use - Android - iOS

    What happens when you want to get a smart lock?

    Some smart locks only support one smartphone platform, so how do you choose? Does only half of the family get to have smartphone access? Who gets to decide which family members get to use their phone and the ones who can only use access codes?

     

    With Schlage, you don’t have to choose. The Schlage Sense Smart Deadbolt is compatible with both iOS and Android smartphones so everyone recieves full access. The Schlage Sense app is now available on the Apple App Store and the Google Play Store so your entire family can lock and unlock the front door from their phones.

    Smart lock - Remote access - Wi-fi Adapter - Schlage Sense

    Wi-Fi Adapter

    The Schlage Sense Smart Deadbolt provides multiple ways to access your home. It stores up to 30 access codes, uses Bluetooth to communicate with your smartphone and has a physical key. But what if you’re away from home? With the Schlage Sense Wi-Fi Adapter*, Android and iOS smartphones can control the smart lock and receive notifications of all smart lock activity. Before the adapter, remote access was only available for iOS users through Apple HomeKit. Now, no matter where you are, you can be notified when anyone from your children to the dog walker accesses your home.

     

    The Schlage Sense Wi-Fi Adapter works with both iOS and Android smartphones. Simply plug it into an outlet and use the Schlage Sense app to pair the adapter to your smart lock and connect to your Wi-Fi network. It only takes a moment and utilizes the same app you used to install the smart lock.

     

    Along with notifications, the adapter allows you to lock and unlock your Schlage Sense Smart Deadbolt from anywhere. Now you can check to see if you remembered to lock your door, or let someone in without having to send them an access code.

    Discover all of the features available with the free Schlage Sense app by downloading it now from the App Store or Google Play Store.

     

    *The Wi-Fi Adapter is not compatible with Apple HomeKit

    Smart lock pre-installation checklist

    September 25, 2017 8:32 AM by emily.bailey

    Monday, September 25, 2017

    5 things you must consider before installing a smart lock

    Make sure your smart lock installation goes as smoothly as possible by following these 5 steps first.

     

    READ MORE

    Smart locks are the perfect way to add a little more convenience and security to your home. With a smart lock from Schlage, you can choose to enter your home with a custom code you define, a mechanical key or your phone (depending on the lock you choose).

     

    Installing a new smart lock is a project that any skill-level can take on with just a screwdriver and a few minutes out of your day. Before you get started, it's important to note these five things to ensure the installation goes as smoothly as possible.

    Smart locks - Installation - Schlage

    Download the app

    If you are installing the Schlage SenseTM Smart Deadbolt, be sure to download the free, Schlage SenseTM app before you begin installing your lock. The app has great step-by-step instructions so you can quickly install the lock and pair your smartphone seamlessly. You can also access other valuable information and helpful resources that allow you to take advantage of all the lock's capabilities and future updates.

     

    Before you download, make sure your smartphone is up-to-date with the latest software version. You can check this by accessing your phone's settings and looking under "General" or "About".

    Make sure your door is properly aligned

    Because the bolt on your smart lock is extended automatically, it's important that the door and jamb are properly aligned. You can check this by testing your current lock. You'll want to answer yes to each of these questions:

    • Can you lock your door without pushing, pulling or lifting the door?
    • Does your door alignment stay the same no matter how hot or cold the weather may get?
    • When the door is closed, is there space for the deadbolt to extend 1" into the frame when locked?

    Check your door measurements

    All of Schlage's smart locks are designed to fit any standard, pre-drilled door. To double-check that your door will be compatible, you can find a quick look at standard door dimensions for deadbolt installation here. If your door is thicker than the standard 1-3/4", you may need to purchase a thick door kit which will extend the lock's capabilities to 2-1/4". You can contact our customer support team at 888.805.9837 for assistance.

    Wait to install the batteries

    To make sure your lock is properly paired to any smart hubs or phones, it's best to wait to install the batteries when instructed to do so. This ensures that nothing interferes with the auto-handing process of the lock and properly initiates the setup sequence that is needed after the lock is installed. If you do make a mistake or miss a step, you can simply perform a factory reset to start over.

    Choose a coordinating handleset

    Don't forget to complete the look by pairing a coordinating handleset, knob or lever. You'll need to consider which function will work best with your lifestyle. Do you want to make sure you can easily come and go without a mechanical key? Choose a Hall & Closet (Passage) function so you're never accidentally locked out. Keep in mind that if you keep a keyed knob or lever, you'll still have to manage mutliple mechanical keys for household members and guests. For handlesets, we offer a lower half, front entry handle that easily suites with the style of your smart lock.

    You can find complete video tutorials for installing each of our smart locks by visiting our How-to-Center.

    11 things to know about the Schlage Sense™ Smart Deadbolt and Android compatibility

    September 15, 2017 12:07 PM by emily.bailey

    Friday, September 15, 2017

    11 things to know about the Schlage Sense™ Smart Deadbolt and Android compatibility

    Now that this smart lock is compatible with Android smartphones and iOS devices, there are a few things you need to know. Check out a few frequently asked questions.

     

    READ MORE

    The Schlage Sense™ Smart Deadbolt makes daily life easier and more convenient. Enter an access code on the touchscreen to unlock the door instead of searching your pockets for keys. Pairing the lock with your smartphone over Bluetooth® is as easy as pairing your phone with your car, and the free Schlage Sense app makes setting up and using the lock as simple as checking email. Share access with trusted friends and family with just a few taps – no more keeping track of spare keys.

     

    Now that this smart lock is compatible with Android smartphones and iOS devices, there are a few things you need to know. Check out a few frequently asked questions below.

    Smart lock - Smartphone compatible lock - Schlage Sense

    1. Do I need to create an account to use my Schlage Sense app?

    Both new and existing Schlage Sense lock users will be asked to create an account to use with their Schlage Sense app. Creating an account allows you to take advantage of all the latest features that the lock has to offer. If you’ve already been using the Schlage Sense lock with your smartphone, creating an account will not affect your lock’s settings.

    2. How do you add an access code?

    With the Schlage Sense app, adding and deleting access codes is easy. Simply set up a new code by going to "Add new access code." You can also give the code a name so you always know who should be using that code and even apply an access schedule so the code is only valid during certain days.

    3. How do I receive notifications for my lock's activity?

    If your lock is set up with HomeKit, you’ll need to add a HomeKit-enabled Apple TV 3rd or 4th generation or an iPad with iOS 10.0 or higher to your home Wi-Fi network. Make sure that the Apple TV/iPad is set up with the same iCloud and iTunes account information as your iPhone. Push notifications may need to be enabled from your iPhone as well. You can customize the types of notifications you receive by going to the Lock Settings > Push Notifications menu.

     

    If the lock is set up with the Schlage system option (ideal for Android users or households using both Android and iOS), you’ll need to add a Schlage Sense Wi-Fi Adapter to your home Wi-Fi network. Notifications will be enabled by default from the Schlage Sense app but can always be updated to your preference in lock settings.

    4. Will my current Schlage Sense lock work with the Android app?

    The current Schlage Sense lock can be updated to the latest firmware to support Android smartphones as well as other new features. If you are currently using the iOS app with the lock, open the Schlage Sense app and accept the firmware upgrade, or go to Lock Settings and tap on the firmware version to request an update.

    5. If my lock is already connected to the iOS app, how do I connect it to the Android app as well?

     

    To connect your existing Schlage Sense lock that has already been paired with an iOS device, you will need to complete the firmware update then follow the steps to remove your lock and repair it with the app. You can do this by going to lock settings and tapping "Delete Lock." This will return your lock to factory settings which means you will have to reset your access codes.

     

    After you've removed the lock from your app, use the app to pair the lock again. This time you will be presented with two options for set up - "Setup with HomeKit" or "Set up with Schlage System." For your lock to compatible with both the iOS and Android smartphone app, you will need to select "Set up with the Schlage System."

    6. I'm using an Android smartphone. How do I share access to my lock?

     

    Virtual keys are electronic credentials that allow smartphone users to lock or unlock the Schlage Sense Smart Deadbolt when in Bluetooth range using the Schlage Sense app. Locks that are paired to your smartphone using the Schlage system setup option support the sharing of virtual keys with other smartphone users – both iOS and Android.

     

    To send a virtual key, open the app and select the lock you want to provide access to. Tap the users icon on the bottom right of the screen then select "Virtual keys." Enter the name of the invited user and indicate whether you'd like to provide admin access or guest access (recommended). You can send the invite via email or text. Note that it will only be valid for 24 hours before it expires.

    7. How do virtual keys work?

     

    When an invited user is within Bluetooth range with Bluetooth on their phone turned on, they will be able to use the Schlage Sense app to lock or unlock the deadbolt.

     

    It's important to note that virtual keys will not work with locks set up using the HomeKit option. If you'd like to take advantage of virtual keys, you will need to reset your lock to factory settings and re-pair it using the Schlage system setup noted in number 5.

    8. How can I share access with someone who doesn't have a smartphone?

     

    The Schlage Sense lock makes it easy to share access to your home with the people who need it. Even if a guest does not have a smartphone or access to the Schlage Sense app, you can provide a unique access code to allow them to unlock the door via the lock's touchscreen.

    9. How do I update my lock's firmware?

     

    Firmware updates are important because they ensure that your lock has the latest features. The lock will notify the user of a lock firmware update through the Schlage Sense app. Firmware updates for the lock must be performed within Bluetooth range of the lock.

    10. How do I update my Schlage Sense lock firmware from Version 3.42 or 3.49?

     

    Some homeowners may have experienced trouble updating from lock firmware version 3.42 or 3.49. There is now a way to work around this issue and update to the latest lock firmware. First, make sure you’ve downloaded the latest Schlage Sense app from the App Store or the Google Play store.

     

    You will need to re-set your lock to factory settings by deleting it from your account in the app. Pair the lock again by tapping the "Add a lock" icon located at the top left of the main screen. Choose "Setup with the Schlage system" then you'll be prompted to update your lock's firmware. After that, complete the Add a lock process again, this time selecting HomeKit if this is the setup you prefer for your iOS device.

    11. I lost my phone. How do I secure my Schlage Sense account?

     

    If your smartphone is lost, you can access your Schlage Sense account on another mobile device to change your password and secure your account.

    We want to know your Schlage Sense questions! Leave us a note on Facebook to let us know.

    8 Schlage Touch™ Keyless Touchscreen Deadbolt features you need to know

    September 1, 2017 9:45 AM by emily.bailey

    Friday, September 1, 2017

    8 things to know about the Schlage Touch™ Keyless Touchscreen Deadbolt

    If you're a homeowner with an active lifestyle, or a busy parent with kids who are always coming and going, then Schlage Touch can help simplify your day by eliminating the hassle of keys entirely.

     

    READ MORE

    If you're a homeowner with an active lifestyle, or a busy parent with kids who are always coming and going, then Schlage Touch can help simplify your day by eliminating the hassle of keys entirely. If you're on the fence about which electronic lock is best for you, here's everything you need to know about the Schlage Touch™ Keyless Touchscreen Deadbolt.
    8 things to know about the Schlage Touch™ Keyless Touchscreen Deadbolt

    1. Fingerprint-proof touchscreen

    The Schlage Touch lock is equipped with a fingerprint-resistant touchscreen that helps protect privacy of access codes. No matter the weather, you can still use this touchscreen in the rain and while wearing gloves.

    2. 100% pick-proof

    With no key and no cylinder, there's nothing for you to lose and for would-be intruders, nothing to pick. You no longer need to worry about re-keying your lock or cutting new keys. Simply change the code on your lock whenever you need to give or take away access.

    3. 9V battery backup

    You may be wondering, if there's no cylinder, how can you get in your home if the battery dies? The Schlage Touch is powered by a 9V battery and because it is a standard electronic lock, the battery life will last two years with a low-battery warning that will alert you long before the battery is completely drained. In the unlikely event that the battery does die, this lock features a 9V battery backup on the front of the lock that allows you to perform a battery jump. Once the battery jump is complete and a valid credential is entered, you'll then be able to rotate the bolt throw and unlock the deadbolt.

    4. Security grade

    The Schlage Touch deadbolt has the highest industry ratings for residential security, durability and finish (AAA). The Schlage Touch lever Meets residential industry standards for B security rating (C = good, B = better, A = best) and A durability and finish rating (BAA).

    5. Can store up to 19 user codes

    Codes are easy to set up and easy to change through the Schlage Touch touchscreen. You'll need the original programming code which can be found on the product manual or inside the interior housing as a solid backup. Be sure to checkout our tips for creating a secure user code.

    6. Security with options

    The Schlage Touch deadbolt provides a little more security on an exterior door. The Schlage Touch with lever is perfect for interior doors that need a little extra protection but a key would be far too inconvenient, like an office or the door leading to a connected garage.

    7. Warranty

    The Schlage Touch is backed by a 3-year limited electronics warranty and limited lifetime mechanical and finish warranty.

    8. Easy installation

    The Schlage Touch installs easily in just a few minutes with no wiring needed. The only tool you'll need is a screwdriver. Its slim profile fits easily between the front door and screen door and is guaranteed to fit on standard doors.

    The Schlage Touch is perfect for those who want convenient access and a little peace of mind not worrying about lost or stolen keys but aren't interested in the connectivity that smart locks provide. If you decide Schlage Touch is perfect for you, we want to see your makeover photos! Share them with us on Facebook.

    How to keep your door hardware looking like new

    May 12, 2017 12:22 PM by emily.bailey

    Friday, May 12, 2017

    How to keep your door hardware looking like new

    Keep your door hardware looking as good as the day you installed it. Here’s what you need to know to properly care for each unique finish.

     

    READ MORE

    That sheen. That sparkle. That right out of the box and onto your door shine! But what happens when the finish you fell in love with is looking a little worn and no longer has the luster it did when you first intalled your new handleset? The trick is to prevent your hardware from looking old and tarnished.

     

    How do you keep your door knobs and locks looking like new? It's easier than you think, but you need to take note of which finish you have as the cleaning methods are unique to each one.

    How to care for your door hardware finish

    For clear-coated finishes

     

    Initial care for finishes requires only periodic cleaning with mild non-abrasive soap and light buffing with a soft cloth. We also recommend coating most finishes, including chrome finishes, with a non-abrasive car wax to preserve the color and protect it from elements. Particular care should be taken to avoid paint smears, thinners and strong cleaning agents as they will quickly destroy the protective coatings and subject the finish to rapid oxidation and discoloration.

    Bright Brass finish

    Bright Brass

    Polished Nickel finish

    Polished Nickel

    Antique Brass finish

    Antique Brass

    Satin Nickel finish

    Satin Nickel

    Satin Brass finish

    Satin Brass

    Antique Pewter finish

    Antique Pewter

    Aged bronze finish

    Aged Bronze

    Matte Black finish

    Matte Black

    For oil-rubbed bronze finish

     

    Oil Rubbed bronze finish is a living finish that changes over time to give it a constantly evolving presentation. Since it does not have a clear coat, the flat brown coating eventually wears down to a copper penny color.

     

    To care for this finish, wipe with a little vegetable oil on a soft cloth but be careful not to use too much. To much oil may leave residue on your hands with use. Household detergents and mild abrasive powder may be used to restore the high metal color without seriously affecting the original compound of the metal. Finish by rubbing with furniture paste wax.

    Oil-rubbed bronze finish

    Oil-Rubbed Bronze

    For chrome finishes

     

    Simply wipe your chrome hardware with a damp cloth. If needed, a high grade chrome polish may be used according to directions to clean and restore the original shine and satin finish.

    Bright Chrome finish

    Bright Chrome

    Satin Chrome finish

    Satin Chrome

    With minimal cleaning, you too can keep your door knobs and door locks looking like new! To ensure you choose the highest quality finish, look for a grade A in finish as identified by the BHMA Certified Secure Home label on packaging.

    How to change the handing of your Schlage door lever

    April 3, 2017 12:06 PM by emily.bailey

    Monday, April 3, 2017

    Changing the handing of your new Schlage door hardware can be completed in just a few easy steps.

     

    READ MORE

    When installing one of Schlage's levers with a curved design, you may find that you need to switch the handing. This happens when the lever points towards the door edge instead of away from it during installation. The good news is, Schlage makes this process quick and easy with just a few steps below.
    1Locate the pin tool that came with your lock.
    Door lock handing

    2Insert the tool into the small hole on the lever base and gently depress the retainer pin while pulling the lever away.
    Change direction of door lock

    3Remove and exchange both levers.
    Remove door lever

    4As you re-install, make sure the retainer pin lines up with the small hole on the lever base. You will hear the lever snap into place.
    Change door lever handing

    5Gently pull on the lever to ensure it's secure.
    Change door lever handing

    That's it! Changing the handing is easy as that. 
x

Stay up-to-date on the latest style and design tips, trends, DIY tutorials, product updates and smart home news.