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Schlage customer service.

To contact us for support on a residential product, please complete the form below...

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To help expedite your inquiry please provide pictures of the inside, outside, and door edge showing the lock. Please also include programming sticker if it is an electronic lock. See where to find programming sticker.

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Still need help?

Schlage Residential (US)

For products installed on residential homes.

888-805-9837
M-F: 8am to 7pm ET
Frequently Asked Questions

Customer Service Canada

For both Residential and Commmercial products.

800-900-4734
M-F: 8am to 5:30pm ET
Frequently Asked Questions
Canadian Contact Form

Schlage Commercial (US)

For products installed on institutional, retail or healthcare buildings.

877-671-7011
M-F: 8am to 7pm ET
 
Commercial Support