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Schlage customer service.

To contact us for support on a residential product, please complete the form below...

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To help expedite your inquiry please provide pictures of the inside, outside, and door edge showing the lock. Please also include programming sticker if it is an electronic lock. See where to find programming sticker.

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Still need help?

Schlage Residential

For products installed on residential homes.

U.S.

888-805-9837 (available M-F: 8am to 7pm ET)
Frequently Asked Questions

Canada

800-900-4734 (available M-F: 8am to 5:30pm ET)
Canadian Contact Form

Schlage Commercial

For products installed on institutional, retail or healthcare buildings.

U.S.

877-671-7011 (available M-F: 8am to 7pm ET)


U.S. Commercial Support

Canada


Canada Commercial Support