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Schlage customer service.

To send us an email on a Residential product, please see steps below. If you have immediate questions or need additional information, please contact Schlage Customer Service at:

Schlage Residential (US)

For products installed on single-family homes

Frequently Asked Questions
888-805-9837
- Hours of operation:
  - Monday-Friday: 8am to 7pm ET
  - Saturday: 9am to 4:30pm ET

Schlage Commercial (US)

For products installed on institutional, retail or healthcare buildings

Commercial Support
877-671-7011
- Hours of operation:
  - Monday-Friday: 9am to 7pm ET

Or Customer Service in Canada for both Residential and Commercial products at:

Residential Frequently Asked Questions
Commercial Support
800-900-4734
- Hours of operation:
  - Monday-Friday: 8am to 5:30pm ET
  - Saturday: 9am to 4:30pm ET

To contact us by email on a Residential product, please provide the following:

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