Schlage Sense™ Smart Deadbolt and Amazon Alexa: What you need to know


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Schlage Sense™ Smart Deadbolt and Amazon Alexa: What you need to know

By emily.bailey

Tuesday, October 31, 2017

Schlage Sense™ Smart Deadbolt and Amazon Alexa: What you need to know

Here’s what you need to know before you connect your smart lock to Amazon Alexa.



The Schlage Sense™ Smart Deadbolt makes it easier to control access to your home. Thanks to the Schlage Sense app (available for iOS and Android smartphones), it’s easy to set up and get started. You can also lock/unlock your smart lock from anywhere with the Schlage Sense Wi-Fi Adapter (sold separately). It’s perfect for split device households, Android enthusiasts or owners who haven’t chosen a home automation system yet. Simply plug the small Wi-Fi Adapter into power at home within Bluetooth-range of your lock (about 40 feet). Use the Schlage Sense app to pair it with your deadbolt and connect it to your home Wi-Fi network for anywhere access.


Now, Schlage is expanding its innovation footprint even further. Schlage Sense owners using the Schlage set-up option and the Wi-Fi Adapter can now access their lock via Amazon Alexa Voice Service. Here’s what you need to know before you use your Schlage Sense lock with Amazon Alexa.

Smart locks - Schlage Sense - Amazon Alexa

1. Will current Schlage Sense™ Smart Deadbolt models be compatible with Amazon Alexa?

Yes, all current Schlage Sense lock models will be compatible with Amazon Alexa devices through the Schlage Sense Wi-Fi Adapter. 

2. What steps need to be taken to connect with Amazon Alexa?

In order to use the Schlage Sense lock via Alexa-enabled devices, users must connect the deadbolt to the Schlage Sense Wi-Fi Adapter, sold separately. Once it is connected, users will be able to access their lock via voice activation.

3. What can the Schlage Sense™ lock and Amazon Alexa do?

Amazon Echo users can lock and check the status of their Schlage Sense deadbolt through their Schlage Sense Wi-Fi Adapter. This offers consumers the peace of mind and convenience of knowing their homes are always locked and protected by one of the strongest, most convenient locks on the market.


*Update May 9, 2018: Schlage announces new Amazon Alexa voice unlocking capabilities. Get the details here.


4. What can't the Schlage Sense™ lock and Amazon Alexa do?

Schlage is committed to providing consumers with a suite of keyless electronic products developed to address their need for convenient and secure locks. With this in mind, Amazon Alexa is not enabled to check battery status or create/maintain secured codes.

5. Why can’t I check battery status with Amazon Alexa?

Schlage has a legacy in producing the strongest locks in the industry that offer easy ways to add another layer of security, and even make it smarter. This legacy and commitment remains true with Alexa Voice Service, therefore Schlage’s focus continues to be ensuring that the power of checking battery status remains in consumers' hands directly.

6. Why can’t I add or delete user codes with Amazon Alexa?

Already trusted in over 40 million homes, Schlage always aim to create carefully designed products that bring the possibilities and potential of every door in your home to life – keeping you safe and making life easier and more connected. We are unwilling to compromise that, especially when it comes to Smart Home integration. Therefore, we always want to ensure something like adding and delete user codes remain in the users’ hands directly, rather than relying on third-party components.

7. What hubs does the Schlage Sense™ lock work with?

The Schlage Sense™ Smart Deadbolt is compatible with Alexa-enabled devices via the Schlage Sense Wi-Fi Adapter. The Schlage Sense Wi-Fi Adapter does not work with HomeKit or support the use of Siri voice control.


For more information about the Schlage Sense integration with Amazon Alexa, view our press release


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