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    How to get the most out of your Schlage Sense™ Smart Deadbolt

    May 30, 2018 5:15 AM by emily.bailey

    Thursday, May 31, 2018

    Smart Lock - Schlage Sense - Integrations

    Did you know you can pair your Schlage Sense smart lock with additional accessories to get even more convenient features?

     

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    You may wonder how a residential door hardware company would ever think to begin using electronics in their products. We’d encourage you to check out our Company History page, but the bottom line is that Schlage offers electronic locks because they can add an array of conveniences to your day-to-day life.
    Smart Lock - Schlage Sense - Integrations


    Assign each of the kids their own unique access code so you can track when they get home. Set a schedule for the dog walker’s access code so they can only get in when you want them to. Customize settings like built-in alarm and auto-locking to add extra security – no more worrying about the kids forgetting to lock the door behind them. These are all standard features of our Schlage Sense Smart Deadbolt, but did you know you can pair your Schlage Sense lock with additional accessories to get even more convenient features?
     

    With all the new technology coming out from major companies like Google, Amazon and Apple, there are a lot of exciting smart home integrations happening with the deadbolt that allow you to customize your experience to your daily needs. We don’t all have kids, and we don’t all need a dog walker. The reason we offer integrations like these with our Schlage Sense lock is so we can offer features that can be customized to your specific lifestyle, whatever that looks like.
     

    Navigating all the different options can be tricky. The technology involved isn’t really important…what’s important is how it can be useful to you. What other items in your home will it work with, and what are the possible benefits?
     

    We’ve broken down for you below all the integration possibilities for the Schlage Sense Smart Deadbolt. You can navigate the headings below quickly by answering one simple question: does your household use iOS devices only, a mix of iOS and Android smartphones, or Android only?

    Schlage Sense WiFi Adapter

    The Schlage Sense Wi-Fi Adapter lets you lock and unlock your Schlage Sense Smart Deadbolt from anywhere with your Android smartphone or your iPhone®. This means any time you can’t remember whether you locked the door behind you, or would like to let a friend in because you’re running late on the way home, you can use the app to check the lock status and lock and unlock with just a tap.

     

    The adapter is easy to use and takes up minimal space – if you plug it into the bottom outlet, you’ll still have a plug available on top. Just plug the adapter in and use the Schlage Sense app to pair it with your deadbolt and connect it to your home WiFi network for anywhere access. The adapter can support up to two Schlage Sense locks at a time, and does not work with Apple HomeKit or Siri voice control.

     

    In order for anywhere access to stay connected, the Schlage Sense Wi-Fi Adapter must stay plugged into power at home, connected to Wi-Fi and in Bluetooth® range (about 40 feet) from the lock.

    Amazon Alexa

    If you pair your Schlage Sense WiFi Adapter with your Schlage Sense lock, you’ll be able to use hands-free voice control with Amazon Alexa-enabled devices like Amazon Echo and Dot. Learn more about Alexa features here.

    Google Assistant

    Similar to Alexa, if you pair your Schlage Sense WiFi Adapter with your Schlage Sense lock, you’ll be able to use hands-free voice control with Google Assistant-enabled devices like Google Home. Learn more about Google Assistant features here.

    Apple TV / HomePod / iPad

    If you love Apple products and your entire household uses iPhone rather than Android, you can program your lock to work with Apple HomeKit. This option won’t allow for any Android compatibility, but it will allow you to pair your lock with other HomeKit-enabled devices to customize your Apple-centric smart home experience. You can also use the lock with the Home app that comes built into the latest iOS.

     

    If you have an Apple TV or a HomePod, pairing with your Schlage Sense lock will allow you to connect to your lock from anywhere to make sure the door is locked or let a guest in while you’re running late. You can even use an iPad with the latest iOS as a smart home ‘hub’ that pairs with your lock to offer anywhere access, provided the iPad stays plugged in at home where it can connect to your lock through Bluetooth.

    Have more questions about the Schlage Sense lock? Be sure to reach out to us on Twitter or Facebook.

    Schlage Sense™ Smart Deadbolt now works with Google Assistant

    May 29, 2018 8:22 AM by emily.bailey

    Tuesday, May 29, 2018

    Schlage Sense Smart Deadbolt - Google Assistant

    Find out how to setup your Schlage Sense smart lock with Google Assistant and the advanced features you can now unlock with this new integration.

     

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    On the heels of new Amazon Alexa capabilities, at Schlage we’re proving that we aren’t done innovating! In fact, today we’re announcing that the Schlage Sense™ Smart Deadbolt now works with Google Assistant. With the Schlage Sense Wi-Fi Adapter, you can connect your Schlage Sense smart lock with your Google Assistant-enabled devices. This allows you to ask Google Assistant to check the status of your lock and command it to lock hands-free using just your voice. Here’s everything you need to know before you get started.
    Schlage Sense - Google Assistant

    1. Will current Schlage Sense Smart Deadbolt models be compatible with Google Assistant?

    Yes. All current Schlage Sense lock models will be compatible with Google Assistant-enabled devices through the Schlage Sense Wi-Fi Adapter.

    2. How do I connect my Schlage Sense lock with Google Assistant?

    In order to use the Schlage Sense lock with Google Assistant-enabled devices, users must connect the deadbolt to the Schlage Sense Wi-Fi Adapter, sold separately. Follow the setup steps within the app to link your Schlage account with your Google Assistant account, then add the Schlage action. Once connected, users will be able to access their lock using voice activation.

    3. Which Google Assistant voice activation commands work with the Schlage Sense lock?

    Google Assistant users can lock and check the status of their Schlage lock. This offers consumers the peace of mind and convenience of knowing their homes are always locked and protected by one of the strongest, most convenient locks on the market.

    4. Which Google Assistant voice activation commands will not work with the Schlage Sense locks?

    Schlage is committed to providing consumers with a suite of keyless electronic products developed to address their need for convenient and secure locks. With this in mind, Google Assistant voice control commands are not enabled to unlock or create/maintain secured codes because a second authentication step is not available for Google Assistant. Offering an additional authentication step for any actions that can impact the security of the home is part of Schlage’s commitment to offering solutions that are both convenient and secure.

    5. Why can’t I unlock my Schlage Sense lock with Google Assistant using voice control?

    Schlage has a legacy in producing the strongest locks in the industry that offer easy ways to add another layer of security, and even make it smarter. This legacy and commitment remains true with Google Assistant-enabled devices. With this in mind, Google Assistant voice control commands are not enabled to unlock or create/maintain secured codes because a second authentication step is not available for Google Assistant. Offering an additional authentication step for any actions that can impact the security of the home is part of Schlage’s commitment to offering solutions that are both convenient and secure. Schlage’s focus continues to be ensuring that the power of unlocking a home remains in consumers' hands directly.

    6. Why can’t I add or delete user codes on my Schlage Sense lock with Google Assistant?

    Already trusted in over 40 million homes, Schlage always aim to create carefully designed products that bring the possibilities and potential of every door in your home to life – keeping you safe and making life easier and more connected. We are unwilling to compromise that, especially when it comes to smart home integrations. Therefore, we always want to ensure something like adding and delete user codes remain in the users’ hands directly, rather than relying on third-party components.

    For more information about the Schlage Sense Smart Deadbolt and its capabilities, visit schlage.com/sense.

    Schlage smart locks gain Amazon Alexa voice unlocking

    May 8, 2018 8:22 AM by emily.bailey

    Wednesday, May 9, 2018

    Amazon Alexa - Unlock feature - Schlage Smart Locks

    Schlage and Amazon Alexa announce unlock capabilities. Here's what you need to know first.

     

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    Amazon Alexa users can now use the Alexa app to enable or disable new voice unlock functionality for their Schlage smart locks. This new functionality is an enhancement to Schlage and Amazon Alexa’s current features, which include verbally locking or checking the status of the front door via Alexa-enabled devices. Here's what you need to know before getting started.
    Amazon Alexa - Unlock - Schlage Smart Locks

    1. Which Schlage smart locks are compatible with Amazon Alexa?

    The Schlage Sense™ Smart Deadbolt and Schlage Connect™ Touchscreen Deadbolt are compatible with Amazon Alexa. To connect your Schlage Sense lock, you will need the Schlage Sense Wi-fi Adapter. To connect with Schlage Connect or the Connected Keypad locks, you will need a Wink or Samsung SmartThings hub.

    2. How does the new voice unlock feature for Amazon Alexa work?

    The unlocking feature is disabled by default. Users must use the Amazon Alexa app to log in and enter their password to enable the feature first. Then they will be required to set a 4-digit PIN which must be spoken before Alexa will unlock the door. When the user says “Alexa, unlock the front door,” Alexa will ask for the PIN. If the PIN is correct, Alexa will unlock the door. After 3 attempts to unlock the door with an incorrect PIN, Alexa will disable the unlock feature and the door will remain locked. Users can re-enable the feature by logging into the Amazon Alexa app and repeating the process.

    3. You said you were not including voice unlock functionality because of your commitment to security. What has changed?

    At the time of the initial integration, Amazon Alexa had no method in place of authenticating the user’s identity when using a voice unlock command. Now that Alexa requires users to enter their password to enable the unlocking function initially within the app, as well as speak a 4-digit PIN before Alexa will unlock the door, it is possible to offer the voice unlock function with proper security in place.

    4. What should I do if my spoken PIN is compromised?

    Log into the Amazon Alexa app to change your PIN as needed. We recommend changing your PIN at regular intervals just as you would a computer password.

    5. What technology do I need to connect my lock with Amazon Alexa and allow for the new voice unlock feature?

    Samsung SmartThings and Wink will enable this functionality with the Schlage Connect Touchscreen Deadbolt. The Schlage Sense Wi-Fi Adapter will enable this functionality for the Schlage Sense Smart Deadbolt.

    6. Can the unlock feature be used with Amazon Alexa smart home routines?

    Currently, there is no plan to support routines for operations that affect the security of your home (unlock, disarm, open.)

    7. In which countries will the Amazon Alexa voice unlock feature be enabled?

    This functionality is currently launching in the United States only.

    Ready to outfit your home with one of Schlage's smartest locks yet? Visit schlage.com to learn more and where to buy. If you have any questions as you set up your new smart home tech, reach out to us on Facebook or Twitter for help.

    Set up your Schlage Sense™ Wi-Fi Adapter for iOS™ or Android™

    November 28, 2017 8:34 AM by emily.bailey

    Tuesday, November 28, 2017

    Set up your Schlage Sense™ Wi-Fi Adapter for iOS™ or Android™

    The Schlage Sense Wi-Fi Adapter enables users to control their Schlage Sense Smart Deadbolt when away from home. Here's how to get started.

     

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    The Schlage Sense™ Wi-Fi Adapter lets you lock/unlock your Schlage Sense™ Smart Deadbolt from anywhere with your Android™ smartphone, iPhone®, iPad®, or iPod touch®. Simply plug the small Wi-Fi Adapter into power at home. Use the Schlage Sense app to pair it with your deadbolt and connect it to your home Wi-Fi network for anywhere access.

     

    After you have downloaded the Schlage Sense app and paired it with your lock using the Schlage mode setup, you can quickly and easily set up your Wi-Fi Adapter. The Wi-Fi Adapter is not compatible with HomeKit so if you've paired your lock with your phone using the HomeKit setup, you will need to complete a factory reset and re-pair your lock using the Schlage mode setup before completing the steps below.

    Schlage Sense Wi-Fi Adapter - Set up - Smart lock

    How to set up your Schlage Sense Wi-Fi Adapter for iOS

     1Navigate to the menu in the app and click Wi-Fi Adapters.
    Schlage Sense Wi-Fi Adapter - Set up - iOS
     2Click the "+" in the top right corner of the page.
    Schlage Sense Wi-Fi Adapter - Set up - iOS
     3Type in the programming code located on the back of your Wi-Fi Adapter.
    Schlage Sense Wi-Fi Adapter - Set up - iOS
     4Then plug in your Wi-Fi Adapter within 40 feet of your Schlage Sense Smart Deadbolt.
    Schlage Sense Wi-Fi Adapter - Set up - iOS
     5Follow instructions on the screen to join the Wi-Fi Adapter's temporary network, then return to the app to finish the setup.
    Schlage Sense Wi-Fi Adapter - Set up - iOS
     6Now, following on-screen instructions in the Schlage Sense app, join your home's Wi-Fi network.
    Schlage Sense Wi-Fi Adapter - Set up - iOS
     7The app will automatically pair with your Schlage Sense Smart Deadbolt within range.
    Schlage Sense Wi-Fi Adapter - Set up - iOS
     8Congratulations! You have now paired your lock and Wi-Fi Adapter.
     
    Schlage Sense Wi-Fi Adapter - Set up - iOS

    How to set up your Schlage Sense Wi-Fi Adapter for Android

     1Make sure your smartphone is connected to the same Wi-Fi network that you'll be using for the Adapter. Navigate to the menu in the app and click Wi-Fi Adapters.
    Schlage Sense Wi-Fi Adapter - Set up - Android
     2Click the "+" in the top right corner of the page.


     
    Schlage Sense Wi-Fi Adapter - Set up - Android
     3Take note of the 8-digit programming code located on the back of your Wi-Fi Adapter - you'll need it for setup.
    Schlage Sense Wi-Fi Adapter - Set up - Android
     4Plug in your Wi-Fi Adapter within 40 feet of your Schlage Sense Smart Deadbolt.
     
    Schlage Sense Wi-Fi Adapter - Set up - Android
     5Choose your Wi-Fi Adapter from the list on your screen.
    Schlage Sense Wi-Fi Adapter - Set up - Android
     6Select your home Wi-Fi network to pair with.
    Schlage Sense Wi-Fi Adapter - Set up - Android
     7Enter the Wi-Fi Adapter's programming code that you located before plugging it in.
    Schlage Sense Wi-Fi Adapter - Set up - Android
     8Now your Wi-Fi Adapter is added to your Schlage Sense Smart Deadbolt account.
    Schlage Sense Wi-Fi Adapter - Set up - Android
     9Congratulations! You have successfully paired your lock to your Wi-Fi Adapter.
    Schlage Sense Wi-Fi Adapter - Set up - Android
    Now you have anywhere access to your home through your phone. Check the status of your door, and lock and unlock your door from anywhere with your smartphone. Keep in mind, the Schlage Sense Wi-Fi Adapter must stay plugged into power at home, connected to Wi-Fi and in Bluetooth® range (about 40 feet) from the lock to enable remote access. For more information, visit schlage.com/sense.

    How to access your Schlage Sense™ Smart Deadbolt from anywhere

    October 17, 2017 11:57 AM by emily.bailey

    Tuesday, October 17, 2017

    How to access your Schlage Sense™ Smart Deadbolt from anywhere

    If you’re looking for the convenience and peace of mind that comes with being able to access your lock from anywhere, there are multiple options available for doing this.

     

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    Have you ever left the house in a hurry, and later wondered whether you accidentally left the door unlocked behind you? With so many things to juggle in life, it’s happened to us all.

     

    That got us thinking – what if you never had to wonder whether your door was unlocked again? What if you could lock it from wherever you are? And wouldn’t you like to receive smartphone notifications whenever the lock is used, so you can keep track of who’s going in and out and when? 

    Schlage Sense - Smart Lock - Anywhere Access

    So we designed the Schlage Sense Smart Deadbolt so that users could have this functionality – if they want it. Smart lock beginners who want to benefit from the lock’s basic features can do that out of the box with just a smartphone, no need for a home automation system or other smart accessories.

     

    However, if you’re looking for the convenience and peace of mind that comes with being able to access your lock from anywhere, there are multiple options available for doing this – and it’s easy to choose the right one for you.

     

    Here are the basics:

    Schlage Sense Wi-Fi Adapter option: Android smartphones + iOS

    Schlage Sense Wi-Fi Adapter - Anywhere Access

    If you want to use both iOS and Android smartphones with your lock, you’ll want a Schlage Sense Wi-Fi Adapter.

     

    The Adapter is a simple wall plug-in that connects your lock to your Wi-Fi network so you can lock and unlock it from anywhere and receive activity notifications. It’s easy to set up – plug it in within Bluetooth range of the lock (usually about 40 feet), and use the Schlage Sense app to connect the Adapter to your home Wi-Fi network and then pair it with your lock.

     

    As long as your Adapter stays plugged into power, connected to Wi-Fi and within Bluetooth range of the lock, you’ll be able to access it using your iPhone, iPad, iPod touch or Android smartphone from anywhere.

     

    Keep in mind that while the Schlage Sense Wi-Fi Adapter will work with your iPhone, iPad and iPod touch, it does not work with Apple HomeKit and is not compatible with features like Siri or the Apple Home app.

    Apple HomeKit option: iOS only

    Schlage Sense - Remote Access - HomeKit Lock

    If you have an Apple TV or use primarily iOS devices in your household, you might prefer the Apple HomeKit setup option. If your lock is up to date with the latest firmware (use the Schlage Sense app to check for updates), it will ask you simple questions at setup to determine whether this Apple HomeKit option is best for you.

     

    If you set up your lock with the Apple HomeKit option, you can pair your lock with your Apple TV and gain anywhere access using Apple HomeKit technology. You’ll still be able to control your lock and manage settings from anywhere with the Schlage Sense app, plus your lock will work in tandem with other HomeKit-enabled devices in your home through the Apple Home app. You’ll also be able to use Siri to lock and unlock your door, and will receive notifications when the lock is used (use the Schlage Sense app to manage your notification settings.)

     

    Keep in mind that this option is intended for Apple HomeKit users and does not work with Android smartphones.

     

    Here are the technical details:

     

    You’ll need an Apple TV 3rd or 4th generation or an iPad with iOS 10.0 or higher. If you decide to use your iPad as your Apple HomeKit hub (a new functionality offered by Apple with iOS 10.0), the iPad must stay at home powered on and connected to Wi-Fi just as an Apple TV would be.

     

    You’ll also want to make sure that the Apple TV/iPad is set up with the same iCloud and iTunes account information as your iPhone.

    If I already have a Schlage Sense lock, how do I update it so that I can use it with Android and/or the Wi-Fi Adapter?
    First, you’ll need to make sure your lock has the latest firmware. Firmware updates are important because they ensure that your Schlage Sense lock has the latest features and capabilities. The lock will notify you of a firmware update through the Schlage Sense app. Firmware updates for the lock must be performed through the app within Bluetooth range of the lock:
    Schlage Sense - Firmware update


    When you're within Bluetooth range of the lock, connect your lock with the app.

    Schlage Sense - Firmware update


    Tap “Begin Update” or go to Lock Settings > Information and tap the firmware version information to request an update.

    Schlage Sense - Firmware update


    The firmware will be updated over the next several minutes.

    Schlage Sense - Firmware update
    Once you’re up to date with the latest firmware, you can change the setup option on your lock so it will work with Android devices and the Schlage Sense Wi-Fi Adapter. In the Schlage Sense app, you’ll need to delete the lock from your account and pair it again, choosing the new setup option. This will return your lock to factory default settings and erase any new codes you’ve added, so make sure you record those if you want to add them to the lock again.
    Schlage Sense - Change set up - Schlage System - HomeKit


    If the lock is currently set up with an iOS device, first delete the lock from the account by going to Lock Settings and tapping Delete Lock.

    Schlage Sense - Change set up - Schlage System - HomeKit


    Then, use the Schlage Sense app to pair the lock again. If adding the lock from an iOS device, select “Explore Other Options” and then “Set up with Schlage system.”

     

    A firmware update may be required, after which you will need to restart the “Add a lock” process and select the Schlage system.

     

    Once setup is complete, the lock will be compatible with both Android smartphones and iOS devices and can be paired with the Schlage Sense Wi-Fi Adapter.

    Questions about lock setup? You can reach us on Facebook or Twitter or contact Schlage customer service at 888-805-9837.
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