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How to access your Schlage Sense® Smart Deadbolt from anywhere.

August 06, 2021 by emily.bailey

Friday, August 6, 2021

If you’re looking for the convenience and peace of mind that comes with being able to access your lock from anywhere, there are multiple options available for doing this.

 

READ MORE

Have you ever left the house in a hurry, and later wondered whether you accidentally left the door unlocked behind you? With so many things to juggle in life, it’s happened to us all.

 

That got us thinking – what if you never had to wonder whether your door was unlocked again? What if you could lock it from wherever you are? And wouldn’t you like to receive smartphone notifications whenever the lock is used so you can keep track of who’s going in and out and when?



So we designed the Schlage Sense® Smart Deadbolt so that users could have this functionality – if they want it. Smart lock beginners who want to benefit from the lock’s basic features can do that out of the box with just a smartphone, no need for a home automation system or other smart accessories.

 

However, if you’re looking for the convenience and peace of mind that comes with being able to access your lock from anywhere, there are multiple options available for doing this – and it’s easy to choose the right one for you.

 

Here are the basics:

Schlage Sense WiFi Adapter option: Android smartphones + iPhone



If you want to use both iPhone® and Android smartphones with your lock, you’ll want a Schlage Sense® WiFi Adapter.

 

The Adapter is a simple wall plug-in that connects your lock to your WiFi network so you can lock and unlock it from anywhere and receive activity notifications. It’s easy to set up – plug it in within Bluetooth range of the lock (usually about 40 feet), and use the Schlage® Home app to connect the Adapter to your home Wi-Fi network. Then pair it with your lock.

 

As long as your Adapter stays plugged into power, connected to WiFi and within Bluetooth range of the lock, you’ll be able to access it using a compatible iPhone, iPad®, iPod touch® or Android smartphone from anywhere.

 

Keep in mind that while the Schlage Sense WiFi Adapter will work with a compatible iOS device, it does not work with Apple HomeKit® and is not compatible with features like Siri® or the Apple Home app.

Apple HomeKit option: iPhone, iPad, iPod Touch only



If you have an Apple TV® or use iPhone, iPad or iPod touch in your household, you might prefer the Apple HomeKit setup option. If your lock is up to date with the latest firmware (use the Schlage Home app to check for updates), it will ask you simple questions at setup to determine whether this Apple HomeKit option is best for you.

 

If you set up your lock with the Apple HomeKit option, you can pair your lock with a compatible Apple TV and gain anywhere access using Apple HomeKit technology. You’ll still be able to control your lock and manage settings from anywhere with the Schlage Home app, plus your lock will work in tandem with other HomeKit-enabled devices in your home through the Apple Home app. You’ll also be able to use Siri to lock and unlock your door, and receive notifications when the lock is used (use the Schlage Home app to manage your notification settings).

 

Keep in mind that this option is intended for Apple HomeKit users and does not work with Android smartphones.

 

Here are the technical details:

 

We recommend an Apple TV 4th generation or an iPad with iOS 10.0 or higher. If you decide to use your iPad as your Apple HomeKit hub (a new functionality offered by Apple with iOS 10.0), the iPad must stay at home powered on and connected to WiFi just as an Apple TV would be.

 

You’ll also want to make sure that the Apple TV/iPad is set up with the same iCloud and iTunes account information as your iPhone.

If I already have a Schlage Sense lock, how do I update it so that I can use it with Android and/or the WiFi Adapter?

First, you’ll need to make sure your lock has the latest firmware. Firmware updates are important because they ensure that your Schlage Sense lock has the latest features and capabilities. The lock will notify you of a firmware update through the Schlage Home app. Firmware updates for the lock must be performed through the app within Bluetooth range of the lock:





When you're within Bluetooth range of the lock, connect your lock with the app.




Tap “Begin Update” or go to Lock Settings > Information and tap the firmware version information to request an update.




The firmware will be updated over the next several minutes.



Once you’re up to date with the latest firmware, you can change the setup option on your lock so it will work with Android devices and the Schlage Sense WiFi Adapter. In the Schlage Home app, you’ll need to delete the lock from your account and pair it again, choosing the new setup option. This will return your lock to factory default settings and erase any new codes you’ve added, so make sure you record those if you want to add them to the lock again.




If the lock is currently set up with an iPhone, iPad or iPod touch, first delete the lock from the account by going to Lock Settings and tapping Delete Lock.




Then, use the Schlage Home app to pair the lock again. If adding the lock from an iOS device, select “Explore Other Options” and then “Set up with Schlage system.”

 

A firmware update may be required, after which you will need to restart the “Add a lock” process and select the Schlage system.

 

Once setup is complete, the lock will be compatible with both Android smartphones and iPhone, iPad and iPod touch and can be paired with the Schlage Sense WiFi Adapter.

Questions about lock setup? You can reach us on Facebook or Twitter or try our FAQs online.

 

Posted in Product Updates, Schlage Sense, Schlage Sense Wi-Fi Adapter and Technology | 0 comments »

How to get the most out of your Schlage Sense™ Smart Deadbolt

May 30, 2018 by emily.bailey

Thursday, May 31, 2018

Did you know you can pair your Schlage Sense smart lock with additional accessories to get even more convenient features?

 

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You may wonder how a residential door hardware company would ever think to begin using electronics in their products. We’d encourage you to check out our Company History page, but the bottom line is that Schlage offers electronic locks because they can add an array of conveniences to your day-to-day life.




Assign each of the kids their own unique access code so you can track when they get home. Set a schedule for the dog walker’s access code so they can only get in when you want them to. Customize settings like built-in alarm and auto-locking to add extra security – no more worrying about the kids forgetting to lock the door behind them. These are all standard features of our Schlage Sense Smart Deadbolt, but did you know you can pair your Schlage Sense lock with additional accessories to get even more convenient features?
 

With all the new technology coming out from major companies like Google, Amazon and Apple, there are a lot of exciting smart home integrations happening with the deadbolt that allow you to customize your experience to your daily needs. We don’t all have kids, and we don’t all need a dog walker. The reason we offer integrations like these with our Schlage Sense lock is so we can offer features that can be customized to your specific lifestyle, whatever that looks like.
 

Navigating all the different options can be tricky. The technology involved isn’t really important…what’s important is how it can be useful to you. What other items in your home will it work with, and what are the possible benefits?
 

We’ve broken down for you below all the integration possibilities for the Schlage Sense Smart Deadbolt. You can navigate the headings below quickly by answering one simple question: does your household use iOS devices only, a mix of iOS and Android smartphones, or Android only?

Choose your device:

iOS Only (iPhone, iPad, iPod touch)

iOS + Android smartphones

Android smartphones only

Schlage Sense WiFi Adapter

The Schlage Sense Wi-Fi Adapter lets you lock and unlock your Schlage Sense Smart Deadbolt from anywhere with your Android smartphone or your iPhone®. This means any time you can’t remember whether you locked the door behind you, or would like to let a friend in because you’re running late on the way home, you can use the app to check the lock status and lock and unlock with just a tap.

 

The adapter is easy to use and takes up minimal space – if you plug it into the bottom outlet, you’ll still have a plug available on top. Just plug the adapter in and use the Schlage Home app to pair it with your deadbolt and connect it to your home WiFi network for anywhere access. The adapter can support up to two Schlage Sense locks at a time, and does not work with Apple HomeKit or Siri voice control.

 

In order for anywhere access to stay connected, the Schlage Sense Wi-Fi Adapter must stay plugged into power at home, connected to Wi-Fi and in Bluetooth® range (about 40 feet) from the lock.

Amazon Alexa

If you pair your Schlage Sense WiFi Adapter with your Schlage Sense lock, you’ll be able to use hands-free voice control with Amazon Alexa-enabled devices like Amazon Echo and Dot. Learn more about Alexa features here.

Google Assistant

Similar to Alexa, if you pair your Schlage Sense WiFi Adapter with your Schlage Sense lock, you’ll be able to use hands-free voice control with Google Assistant-enabled devices like Google Home. Learn more about Google Assistant features here.

Apple TV / HomePod / iPad

If you love Apple products and your entire household uses iPhone rather than Android, you can program your lock to work with Apple HomeKit. This option won’t allow for any Android compatibility, but it will allow you to pair your lock with other HomeKit-enabled devices to customize your Apple-centric smart home experience. You can also use the lock with the Home app that comes built into the latest iOS.

 

If you have an Apple TV or a HomePod, pairing with your Schlage Sense lock will allow you to connect to your lock from anywhere to make sure the door is locked or let a guest in while you’re running late. You can even use an iPad with the latest iOS as a smart home ‘hub’ that pairs with your lock to offer anywhere access, provided the iPad stays plugged in at home where it can connect to your lock through Bluetooth.

Have more questions about the Schlage Sense lock? Be sure to reach out to us on Twitter or Facebook.

Posted in Product Updates, Schlage Sense, Schlage Sense Wi-Fi Adapter and Technology | 0 comments »

Schlage Sense™ Smart Deadbolt now works with Google Assistant

May 29, 2018 by emily.bailey

Monday, November 18, 2019

Find out how to setup your Schlage Sense smart lock with Google Assistant and the advanced features you can now unlock with this new integration.

 

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On the heels of new Amazon Alexa capabilities, at Schlage we’re proving that we aren’t done innovating! In fact, today we’re announcing that the Schlage Sense™ Smart Deadbolt now works with Google Assistant. With the Schlage Sense Wi-Fi Adapter, you can connect your Schlage Sense smart lock with your Google Assistant-enabled devices. This allows you to ask Google Assistant to check the status of your lock and command it to lock hands-free using just your voice. Here’s everything you need to know before you get started.



1. Will current Schlage Sense Smart Deadbolt models be compatible with Google Assistant?

Yes. All current Schlage Sense lock models will be compatible with Google Assistant-enabled devices through the Schlage Sense Wi-Fi Adapter.

2. How do I connect my Schlage Sense lock with Google Assistant?

In order to use the Schlage Sense lock with Google Assistant-enabled devices, users must connect the deadbolt to the Schlage Sense Wi-Fi Adapter, sold separately. Follow the setup steps within the app to link your Schlage account with your Google Assistant account, then add the Schlage action. Once connected, users will be able to access their lock using voice activation.

3. Which Google Assistant voice activation commands work with the Schlage Sense lock?

Google Assistant users can lock and check the status of their Schlage lock. This offers consumers the peace of mind and convenience of knowing their homes are always locked and protected by one of the strongest, most convenient locks on the market.

4. Which Google Assistant voice activation commands will not work with the Schlage Sense lock?

Schlage Sense does not support voice-activated commands for unlocking and maintaining user codes. Already trusted in over 40 million homes, Schlage always aims to keep you safe and make life easier and more connected. That’s why we create carefully designed products that bring the possibilities and potential of every door in your home to life without compromising on security. These two voice commands will be available once the two-factor authentication method supported by Google Assistant is enabled.

For more information about the Schlage Sense Smart Deadbolt and its capabilities, visit schlage.com/sense.

 

Posted in Product Updates, Schlage Sense, Schlage Sense Wi-Fi Adapter and Technology | 0 comments »

Schlage smart locks gain Amazon Alexa voice unlocking.

May 08, 2018 by emily.bailey

Wednesday, June 19, 2019

Schlage smart locks offer superior convenience at your fingertips. And with Amazon Alexa, you don’t even need your hands for some of the best features.

 

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Schlage smart locks offer superior convenience at your fingertips. And with Amazon Alexa, you don’t even need your hands for some of the best features. Amazon Alexa users can enable voice unlocking functionality for their Schlage smart locks, an enhancement to the locks’ original features, which include verbally locking or checking the status of your door via Alexa-enabled devices.

 

At the time of the initial integration between Schlage smart locks and Amazon Alexa, voice unlocking was not available. However, because technology improvements now allow Alexa to authenticate the user’s identity prior to unlocking the door, you can enjoy the feature’s additional convenience and still know you’re getting the superior security you expect from Schlage. Here’s what you need to get started.



1. Which Schlage smart locks are compatible with Amazon Alexa?

All of Schlage’s smart locks are compatible with Amazon Alexa. In most cases, you will need to connect the devices via an adapter or smart home hub. Only the Schlage Encode™ Smart WiFi Deadbolt, with its built-in WiFi, does not require additional hubs or accessories.

 

• Schlage Sense™ Smart Deadbolt: Schlage Sense™ WiFi Adapter (sold separately)
  
  
• Schlage Connect™ Smart Deadbolt, Z-Wave Plus: Samsung Smart Things, Wink, Ring Alarm
  
  
• Schlage Connect Smart Deadbolt, Zigbee: Samsung SmartThings, Key by Amazon + Cloud Cam, Amazon Echo Plus
  
  
• Schlage Encode Smart WiFi Deadbolt: No hub required

2. How does the new voice unlock feature for Amazon Alexa work?

The unlocking feature is disabled by default for your security. Log in to the Amazon Alexa app and enter your password to enable this feature. Then you will be required to set a four-digit PIN, which must be spoken before Alexa will unlock the door. When you say, “Alexa, unlock the front door,” Alexa will ask for the PIN. If the PIN is correct, Alexa will unlock the door. After three attempts to unlock the door with an incorrect PIN, Alexa will disable the unlocking feature and the door will remain locked. You can re-enable the feature by logging into the Amazon Alexa app and repeating the process.

 

Learn what else you can do with Amazon Alexa when you pair it with the Schlage Sense Smart Deadbolt or Schlage Connect Smart Deadbolt.

3. What should I do if my spoken PIN is compromised?

Log in to the Amazon Alexa app to change your PIN as needed. We recommend changing your PIN at regular intervals just as you would a computer password.

4. Can the unlock feature be used with Amazon Alexa smart home routines?

Currently, there is no plan to support routines for operations that affect the security of your home (unlock, disarm, open.) However, locking the door can be included in routines.

7. In which countries will the Amazon Alexa voice unlock feature be enabled?

This functionality is currently available in the United States only.

Ready to outfit your home with one of Schlage's smartest locks yet? Visit schlage.com to learn more  and use our Get Help Deciding Tool to find the lock that’s right for you. If you have any questions as you set up your new smart home tech, reach out to us on Facebook or Twitter for help.

 

Posted in Product Updates, Schlage Connect, Schlage Sense, Schlage Sense Wi-Fi Adapter and Technology | 0 comments »

Set up your Schlage Sense™ Wi-Fi Adapter.

November 28, 2017 by emily.bailey

Tuesday, November 28, 2017

The Schlage Sense Wi-Fi Adapter enables users to control their Schlage Sense Smart Deadbolt when away from home. Here's how to get started.

 

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The Schlage Sense™ Wi-Fi Adapter lets you lock/unlock your Schlage Sense™ Smart Deadbolt from anywhere with your Android™ smartphone, iPhone^®, iPad^®, or iPod touch^®. Simply plug the small Wi-Fi Adapter into power at home. Use the Schlage Sense app to pair it with your deadbolt and connect it to your home Wi-Fi network for anywhere access.

 

After you have downloaded the Schlage Sense app and paired it with your lock using the Schlage mode setup, you can quickly and easily set up your Wi-Fi Adapter. The Wi-Fi Adapter is not compatible with HomeKit so if you've paired your lock with your phone using the HomeKit setup, you will need to complete a factory reset and re-pair your lock using the Schlage mode setup before completing the steps below.



How to set up your Schlage Sense Wi-Fi Adapter for iOS

 1Navigate to the menu in the app and click Wi-Fi Adapters.



 2Click the "+" in the top right corner of the page.



 3Type in the programming code located on the back of your Wi-Fi Adapter.



 4Then plug in your Wi-Fi Adapter within 40 feet of your Schlage Sense Smart Deadbolt.



 5Follow instructions on the screen to join the Wi-Fi Adapter's temporary network, then return to the app to finish the setup.



 6Now, following on-screen instructions in the Schlage Sense app, join your home's Wi-Fi network.



 7The app will automatically pair with your Schlage Sense Smart Deadbolt within range.



 8Congratulations! You have now paired your lock and Wi-Fi Adapter.
 



How to set up your Schlage Sense Wi-Fi Adapter for Android

 1Make sure your smartphone is connected to the same Wi-Fi network that you'll be using for the Adapter. Navigate to the menu in the app and click Wi-Fi Adapters.



 2Click the "+" in the top right corner of the page.


 



 3Take note of the 8-digit programming code located on the back of your Wi-Fi Adapter - you'll need it for setup.



 4Plug in your Wi-Fi Adapter within 40 feet of your Schlage Sense Smart Deadbolt.
 



 5Choose your Wi-Fi Adapter from the list on your screen.



 6Select your home Wi-Fi network to pair with.



 7Enter the Wi-Fi Adapter's programming code that you located before plugging it in.



 8Now your Wi-Fi Adapter is added to your Schlage Sense Smart Deadbolt account.



 9Congratulations! You have successfully paired your lock to your Wi-Fi Adapter.



Now you have anywhere access to your home through your phone. Check the status of your door, and lock and unlock your door from anywhere with your smartphone. Keep in mind, the Schlage Sense Wi-Fi Adapter must stay plugged into power at home, connected to Wi-Fi and in Bluetooth^® range (about 40 feet) from the lock to enable remote access. For more information, visit schlage.com/sense.
 

Posted in Product Updates, Schlage Sense Wi-Fi Adapter and Technology | 0 comments »

How to access your Schlage Sense™ Smart Deadbolt from anywhere

October 17, 2017 by emily.bailey

Tuesday, October 17, 2017

If you’re looking for the convenience and peace of mind that comes with being able to access your lock from anywhere, there are multiple options available for doing this.

 

READ MORE

Have you ever left the house in a hurry, and later wondered whether you accidentally left the door unlocked behind you? With so many things to juggle in life, it’s happened to us all.

 

That got us thinking – what if you never had to wonder whether your door was unlocked again? What if you could lock it from wherever you are? And wouldn’t you like to receive smartphone notifications whenever the lock is used so you can keep track of who’s going in and out and when?



So we designed the Schlage Sense™ Smart Deadbolt so that users could have this functionality – if they want it. Smart lock beginners who want to benefit from the lock’s basic features can do that out of the box with just a smartphone, no need for a home automation system or other smart accessories.

 

However, if you’re looking for the convenience and peace of mind that comes with being able to access your lock from anywhere, there are multiple options available for doing this – and it’s easy to choose the right one for you.

 

Here are the basics:

Schlage Sense WiFi Adapter option: Android smartphones + iPhone



If you want to use both iPhone and Android smartphones with your lock, you’ll want a Schlage Sense™ WiFi Adapter.

 

The Adapter is a simple wall plug-in that connects your lock to your WiFi network so you can lock and unlock it from anywhere and receive activity notifications. It’s easy to set up – plug it in within Bluetooth range of the lock (usually about 40 feet), and use the Schlage Sense app to connect the Adapter to your home Wi-Fi network. Then pair it with your lock.

 

As long as your Adapter stays plugged into power, connected to WiFi and within Bluetooth range of the lock, you’ll be able to access it using your iPhone, iPad, iPod touch or Android smartphone from anywhere.

 

Keep in mind that while the Schlage Sense WiFi Adapter will work with your iPhone, iPad and iPod touch, it does not work with Apple HomeKit and is not compatible with features like Siri or the Apple Home app.

Apple HomeKit option: iPhone, iPad, iPod Touch only



If you have an Apple TV or use iPhone, iPad or iPod Touch in your household, you might prefer the Apple HomeKit setup option. If your lock is up to date with the latest firmware (use the Schlage Home app to check for updates), it will ask you simple questions at setup to determine whether this Apple HomeKit option is best for you.

 

If you set up your lock with the Apple HomeKit option, you can pair your lock with your Apple TV and gain anywhere access using Apple HomeKit technology. You’ll still be able to control your lock and manage settings from anywhere with the Schlage Home app, plus your lock will work in tandem with other HomeKit-enabled devices in your home through the Apple Home app. You’ll also be able to use Siri to lock and unlock your door, and receive notifications when the lock is used (use the Schlage Home app to manage your notification settings.)

 

Keep in mind that this option is intended for Apple HomeKit users and does not work with Android smartphones.

 

Here are the technical details:

 

We recommend an Apple TV 4th generation or an iPad with iOS 10.0 or higher. If you decide to use your iPad as your Apple HomeKit hub (a new functionality offered by Apple with iOS 10.0), the iPad must stay at home powered on and connected to WiFi just as an Apple TV would be.

 

You’ll also want to make sure that the Apple TV/iPad is set up with the same iCloud and iTunes account information as your iPhone.

If I already have a Schlage Sense lock, how do I update it so that I can use it with Android and/or the WiFi Adapter?

First, you’ll need to make sure your lock has the latest firmware. Firmware updates are important because they ensure that your Schlage Sense lock has the latest features and capabilities. The lock will notify you of a firmware update through the Schlage Home app. Firmware updates for the lock must be performed through the app within Bluetooth range of the lock:




When you're within Bluetooth range of the lock, connect your lock with the app.




Tap “Begin Update” or go to Lock Settings > Information and tap the firmware version information to request an update.




The firmware will be updated over the next several minutes.



Once you’re up to date with the latest firmware, you can change the setup option on your lock so it will work with Android devices and the Schlage Sense WiFi Adapter. In the Schlage Home app, you’ll need to delete the lock from your account and pair it again, choosing the new setup option. This will return your lock to factory default settings and erase any new codes you’ve added, so make sure you record those if you want to add them to the lock again.




If the lock is currently set up with an iPhone, iPad or iPod Touch, first delete the lock from the account by going to Lock Settings and tapping Delete Lock.




Then, use the Schlage Home app to pair the lock again. If adding the lock from an iOS device, select “Explore Other Options” and then “Set up with Schlage system.”

 

A firmware update may be required, after which you will need to restart the “Add a lock” process and select the Schlage system.

 

Once setup is complete, the lock will be compatible with both Android smartphones and iPhone, iPad and iPod Touch and can be paired with the Schlage Sense WiFi Adapter.

Questions about lock setup? You can reach us on Facebook or Twitter or try our FAQs online.

 

Posted in Product Updates, Schlage Sense, Schlage Sense Wi-Fi Adapter and Technology | 0 comments »